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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best

Excellent service from entering to leaving Reviewed on: 10th March 2023

Great Service

As other banks offer a declining service Metro continues to keep branches open. They also answer the 'phone! Reviewed on: 10th March 2023

Overdraft we need

Good service all time no problem for metro bank Reviewed on: 10th March 2023

I want loan

كل مره اذهب لهم يعاملوني معامله جيده، لكن لايمنحوني قرض بسبب نقاطي Reviewed on: 10th March 2023

Just great

Every since I’ve been on metro, unlike other banks, I’ve had no issues, all I can pass along is praise Reviewed on: 10th March 2023

Everything just works

Everything you'd expect and more, all delivered in a professional manner Reviewed on: 10th March 2023

Best bank in the UK so far

As an international student I was able to open an account and receive my debit card in less than 15 minutes! Reviewed on: 10th March 2023

Best account I have

Polite staff always happy to help Reviewed on: 10th March 2023

Customer comes first

The bank recognises the needs of its customers and operates accordingly. Reviewed on: 10th March 2023

Thoughtful management

Always have had a polite experience physically interacting with staff, never taken it for granted, it's the reason this is my main card. Reviewed on: 10th March 2023

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