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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

I want loan

كل مره اذهب لهم يعاملوني معامله جيده، لكن لايمنحوني قرض بسبب نقاطي Reviewed on: 10th March 2023

Just great

Every since I’ve been on metro, unlike other banks, I’ve had no issues, all I can pass along is praise Reviewed on: 10th March 2023

Everything just works

Everything you'd expect and more, all delivered in a professional manner Reviewed on: 10th March 2023

Best bank in the UK so far

As an international student I was able to open an account and receive my debit card in less than 15 minutes! Reviewed on: 10th March 2023

Best account I have

Polite staff always happy to help Reviewed on: 10th March 2023

Customer comes first

The bank recognises the needs of its customers and operates accordingly. Reviewed on: 10th March 2023

Thoughtful management

Always have had a polite experience physically interacting with staff, never taken it for granted, it's the reason this is my main card. Reviewed on: 10th March 2023

Has the best customer service

They print our cards in store for customers. I remember they was the only bank who would accept my application when I was 16 years wanting to open a bank account. Other banks were asking for birth certificates. Every time I had any issue, I used to always forget my pin and security code, I still do. I am able to call them and their staff always helps me update my app and my account within a few minutes Reviewed on: 10th March 2023

Terrific!!

Always helpful, very easy to navigate in branch, very polite Reviewed on: 10th March 2023

Reliable, empathetic and communicative

I had issues when I first got into the country with setting up an account, it was frustrating because I had all the documents I needed except an permanent address, which I had stayed for 3 months, but I just got in. Anyway metro bank did their home work and got me an account asap. Thanks Metro Reviewed on: 10th March 2023

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