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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Has the best customer service

They print our cards in store for customers. I remember they was the only bank who would accept my application when I was 16 years wanting to open a bank account. Other banks were asking for birth certificates. Every time I had any issue, I used to always forget my pin and security code, I still do. I am able to call them and their staff always helps me update my app and my account within a few minutes Reviewed on: 10th March 2023

Terrific!!

Always helpful, very easy to navigate in branch, very polite Reviewed on: 10th March 2023

Reliable, empathetic and communicative

I had issues when I first got into the country with setting up an account, it was frustrating because I had all the documents I needed except an permanent address, which I had stayed for 3 months, but I just got in. Anyway metro bank did their home work and got me an account asap. Thanks Metro Reviewed on: 10th March 2023

Metro bank is the best

Metro bank staff are Gud, service is the best and I can boldly recommend metro bank to everyone. Reviewed on: 10th March 2023

Banking since I was 16

When I was 16 I got my first bank account with Metro Bank since turning 20 I'm still using Metro bank. Reviewed on: 10th March 2023

Always there to help

They are quick and efficient and they answer all my questions Reviewed on: 10th March 2023

Opening hours are excellent and easy access to the Bank

Great service with a smile snd opening hours and location suits us Reviewed on: 10th March 2023

Hi

Thanks again okay and well done Reviewed on: 10th March 2023

Useful Bank

Always easy to use online and make transactions Reviewed on: 10th March 2023

Best bank

Best bank, especially if you Travel in Europe, no tips on the cash money, and the security is very good! Reviewed on: 10th March 2023

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