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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

really quick

You can just walk in and get your card immediately, fantastic! Reviewed on: 10th March 2023

Best bank

Customer service so helpful. Always so pleasant and helpful when you go into store too. Great benefits and one of the best banks I’ve ever banked with Reviewed on: 10th March 2023

No charges for use in Europe

A decent bank that does not charge for use in Europe. Also does not require you to have a DD or SO. No issues apart from trying to phone the bank since Covid. We need to move on and even myself as a historian keeps the bad practice in mind. Reviewed on: 10th March 2023

Great customer service

Good friendly experience with fast transactions and professional staff Reviewed on: 10th March 2023

Very helpful staff

Just so very helpful in every way… eg my debit card would not work so I had a new one printed out there and then Reviewed on: 10th March 2023

Excellent service

Very helpful staff . Very friendly. Helped me sort out my mobile banking Reviewed on: 10th March 2023

Insufficient

The bank is not very good, overdraft interest to card being blocked even on £30 purchases Reviewed on: 10th March 2023

Great service

Very good bank. Best customer service Reviewed on: 10th March 2023

Best bank ever

They're always ready to help wherever I call them and the staff are extremely nice Reviewed on: 10th March 2023

Long-term customer, still satisfied with Metro Bank

I have been banking with Metro Bank for well over a decade now, and even though there have been competitor banks trying to lure me with monetary rewards if I were to switch to them, never once did I consider it because quite simply I remain satisfied with Metro Bank's overall services (Debit Card, Current Account, NEW International Money Transfer simplified action through online banking! among others). It really is that simple; why leave, if happy? JCL Reviewed on: 10th March 2023

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