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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great customer service

Good friendly experience with fast transactions and professional staff Reviewed on: 10th March 2023

Very helpful staff

Just so very helpful in every way… eg my debit card would not work so I had a new one printed out there and then Reviewed on: 10th March 2023

Excellent service

Very helpful staff . Very friendly. Helped me sort out my mobile banking Reviewed on: 10th March 2023

Insufficient

The bank is not very good, overdraft interest to card being blocked even on £30 purchases Reviewed on: 10th March 2023

Great service

Very good bank. Best customer service Reviewed on: 10th March 2023

Best bank ever

They're always ready to help wherever I call them and the staff are extremely nice Reviewed on: 10th March 2023

Long-term customer, still satisfied with Metro Bank

I have been banking with Metro Bank for well over a decade now, and even though there have been competitor banks trying to lure me with monetary rewards if I were to switch to them, never once did I consider it because quite simply I remain satisfied with Metro Bank's overall services (Debit Card, Current Account, NEW International Money Transfer simplified action through online banking! among others). It really is that simple; why leave, if happy? JCL Reviewed on: 10th March 2023

Great Bank

They have been prompt with all my demands Reviewed on: 10th March 2023

Welcoming

Has the moment you walk in you feel welcome Reviewed on: 10th March 2023

Great

For me are the perfect bank, and all the time when I was to bank they help me Reviewed on: 10th March 2023

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