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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,570 reviews, last reviewed 27th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
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BM
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Great Bank

5
They have been prompt with all my demands Reviewed on: 10th March 2023
Ben Akwasi Forson's avatar
Ben Akwasi Forson

Welcoming

5
Has the moment you walk in you feel welcome Reviewed on: 10th March 2023
Damain 's avatar
Damain

Great

5
For me are the perfect bank, and all the time when I was to bank they help me Reviewed on: 10th March 2023
Adrian's avatar
Adrian

Excellent management

5
The staff are very professional and helpful and always there to help you Reviewed on: 10th March 2023
Khalid's avatar
Khalid

Amazing!

5
I was initially hesitant to join METRO as I hadn’t heard much about them. I can confidently say making the decision to use METRO was the best decision I could have made. Any issues I have had (faults of my own) have been dealt with efficiently and in a timely manner. I have always been able to get through on the phone and get answers on the same day. I also feel that my money is much safer here as they are completely switched on when it comes to fraud and managed to know that my information was shared before anyone even managed to take any funds. The best bank I have banked with by far and I would definitely recommend. Reviewed on: 10th March 2023
Jess's avatar
Jess

Very helpful

5
Customer Service is great and there was no problems Reviewed on: 10th March 2023
Robert Cherrington's avatar
Robert Cherrington

Excellent customer service

5
One thing we always want is good care and this is done in all branches and online by excellent customer service personnel. My first experience and till today is same as perfection by metro bank. Thank you for doing so much. Reviewed on: 10th March 2023
kamran rashid's avatar
kamran rashid

Happy

5
I am the happiest because I have a Metro account.The best !!! Reviewed on: 10th March 2023
Silviu Alexandru Liescu's avatar
Silviu Alexandru Liescu

I will 100% recommended

4
Its easy to use and your money is save with them. Reviewed on: 10th March 2023
Amall's avatar
Amall

Customer friendly

5
Metro Bank is easily accessible for customers due to their online services such as their banking app. L Reviewed on: 10th March 2023
Charlotte's avatar
Charlotte

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