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Metro Bank: Current Account reviews

4.87
Based on 10,565 reviews, last reviewed 7th Mar 2025
600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

always answer my queries with one phone call, hardly... always answer my queries with one phone call, hardly ever have to wait for the phone to be answered, are brilliant Reviewed on: 7th March 2025
anny's avatar
anny

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current Account reviews (10565)

What's not to like?

5
So glad when Metro opened in our area. Convenient, friendly staff, no crazy queues and always open. A win win all round- pardon the pun ☺ Reviewed on: 4th April 2023

Most accessible banking.

5
Good for more opening hours, offering convenient access with a facility to count quantities of loose change. Always given prompt attention with very little waiting. Internet banking is always available giving instant access to your funds. Reviewed on: 4th April 2023

Best bank for working professionals

5
As it is open 365 days, really helps to get stuff sorted on weekends for working class. Reviewed on: 4th April 2023

Best bank

5
Everything perfect and amazing workers, helping for everything Reviewed on: 4th April 2023

Amazing

5
Customer service is always amazing the ease of going into the branch and just talking to the colleagues and also using the customer service help line. Not many banks let you pick up a bank card or even use them abroad with 0 fees however they do which makes it less stress ful while traveling. I couldn’t recommend this bank enough Reviewed on: 4th April 2023

Great Bank

5
The phone calls are really helpful Reviewed on: 4th April 2023

Standard current account. Highlight is currency exchange and fees abroad

4
Reasonable card and app, decent foreign fees and exchanges Reviewed on: 4th April 2023

Friendly and easy to deal with

4
Over the last few years I have found the staff at all of the Metrobanks I have walked in to to be friendly and accommodating and usually are pretty good at being able to resolve whatever my inquiry has been. There have been a few instances where resolutions for particular problems have been harder to come by but overall I have been very happy with my accounts there. Reviewed on: 4th April 2023

Great Bank

5
Helpful staff & branches open when you need them. Reviewed on: 4th April 2023

New style banking

5
They let me go to a local branch open extended hours, they have internet & phone support, they make changes and issue cards while you wait. This is the future of banking based on me the customer not them the faceless millionaires directors. Reviewed on: 4th April 2023

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