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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Older Customer

Friendly staff helpful and understanding Reviewed on: 4th April 2023

Opened on Sundays!

I can go to the bank any day and talk to real people or I can do my banking online in the convenience of my own home. Excellent service! Reviewed on: 4th April 2023

The bank for all occasions

Metro bank has made my banking experience so much easier Reviewed on: 4th April 2023

Fantastic

Best bank ever they open every day and close late and I love the fact that they print your card on the spot no waiting for new bank card to come by post. Reviewed on: 4th April 2023

Good and recommendable bank

Safe and secure bank, good customer service. With this bank you have peace of mind and your data are privately kept. I can recommend it to anyone who wants to open a new bank account. ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 4th April 2023

Great to bank with.

I have been banking with metro for years and have not had any problems. And whatever needs sorted is done so swiftly with ease. Reviewed on: 4th April 2023

Superb

I have banked with several of the "major" banks throughout my lifetime and I can honestly say that Metro are, without doubt, the best and most efficient bank I have ever dealt with. Friendly, efficient, professional all round. I would recommend this bank to everyone. The online banking app is amazing!! Reviewed on: 4th April 2023

Best service

They are open all the time very helpful and friendly Reviewed on: 4th April 2023

Accessible banking

Great customer services...open long hours, even weekends. Is also an ethical bank unlike its rivals. Reviewed on: 4th April 2023

5 star all the way

Excellent service, great account Reviewed on: 4th April 2023

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