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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good and recommendable bank

Safe and secure bank, good customer service. With this bank you have peace of mind and your data are privately kept. I can recommend it to anyone who wants to open a new bank account. ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 4th April 2023

Great to bank with.

I have been banking with metro for years and have not had any problems. And whatever needs sorted is done so swiftly with ease. Reviewed on: 4th April 2023

Superb

I have banked with several of the "major" banks throughout my lifetime and I can honestly say that Metro are, without doubt, the best and most efficient bank I have ever dealt with. Friendly, efficient, professional all round. I would recommend this bank to everyone. The online banking app is amazing!! Reviewed on: 4th April 2023

Best service

They are open all the time very helpful and friendly Reviewed on: 4th April 2023

Accessible banking

Great customer services...open long hours, even weekends. Is also an ethical bank unlike its rivals. Reviewed on: 4th April 2023

5 star all the way

Excellent service, great account Reviewed on: 4th April 2023

Great bank

I only changed to this bank like 4 months ago and it’s a good bank I don’t need to wait 7 working days for a new card it’s printed off there and then for you lovely customer service Reviewed on: 4th April 2023

No complaints what so ever

Customer service has always been good no faults to report from me Reviewed on: 4th April 2023

A Bank with so much experience and outstanding customer support.

I have been banking with Metro Bank for a couple of years, their customer service is top notch both on the phone and in the banking hall. Reviewed on: 4th April 2023

Easy Peasy

Open 7 days, open till late, free money counting service, plenty of staff, plenty of seating with each branch, usually someone greets you as you walk in to direct you to where you need to be. Reviewed on: 4th April 2023

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