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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Quick and efficient!

Very polite and always answer any queries o have and appreciated their customers Reviewed on: 4th April 2023

Easy banking

Everything a bank should be. There is a branch in my town which is all most unheard of these days. Thumbs up from me. Reviewed on: 4th April 2023

Perfect easy

Perfect easy busy thank you metro bank Reviewed on: 4th April 2023

What's not to like?

So glad when Metro opened in our area. Convenient, friendly staff, no crazy queues and always open. A win win all round- pardon the pun ☺ Reviewed on: 4th April 2023

Most accessible banking.

Good for more opening hours, offering convenient access with a facility to count quantities of loose change. Always given prompt attention with very little waiting. Internet banking is always available giving instant access to your funds. Reviewed on: 4th April 2023

Best bank for working professionals

As it is open 365 days, really helps to get stuff sorted on weekends for working class. Reviewed on: 4th April 2023

Best bank

Everything perfect and amazing workers, helping for everything Reviewed on: 4th April 2023

Amazing

Customer service is always amazing the ease of going into the branch and just talking to the colleagues and also using the customer service help line. Not many banks let you pick up a bank card or even use them abroad with 0 fees however they do which makes it less stress ful while traveling. I couldn’t recommend this bank enough Reviewed on: 4th April 2023

Great Bank

The phone calls are really helpful Reviewed on: 4th April 2023

Standard current account. Highlight is currency exchange and fees abroad

Reasonable card and app, decent foreign fees and exchanges Reviewed on: 4th April 2023

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