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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

Great bank

5
I only changed to this bank like 4 months ago and it’s a good bank I don’t need to wait 7 working days for a new card it’s printed off there and then for you lovely customer service Reviewed on: 4th April 2023

No complaints what so ever

5
Customer service has always been good no faults to report from me Reviewed on: 4th April 2023

A Bank with so much experience and outstanding customer support.

5
I have been banking with Metro Bank for a couple of years, their customer service is top notch both on the phone and in the banking hall. Reviewed on: 4th April 2023

Easy Peasy

4
Open 7 days, open till late, free money counting service, plenty of staff, plenty of seating with each branch, usually someone greets you as you walk in to direct you to where you need to be. Reviewed on: 4th April 2023

Quick and efficient!

5
Very polite and always answer any queries o have and appreciated their customers Reviewed on: 4th April 2023

Easy banking

5
Everything a bank should be. There is a branch in my town which is all most unheard of these days. Thumbs up from me. Reviewed on: 4th April 2023

Perfect easy

5
Perfect easy busy thank you metro bank Reviewed on: 4th April 2023

What's not to like?

5
So glad when Metro opened in our area. Convenient, friendly staff, no crazy queues and always open. A win win all round- pardon the pun ☺ Reviewed on: 4th April 2023

Most accessible banking.

5
Good for more opening hours, offering convenient access with a facility to count quantities of loose change. Always given prompt attention with very little waiting. Internet banking is always available giving instant access to your funds. Reviewed on: 4th April 2023

Best bank for working professionals

5
As it is open 365 days, really helps to get stuff sorted on weekends for working class. Reviewed on: 4th April 2023

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