Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10579)

Best bank

5
Everything perfect and amazing workers, helping for everything Reviewed on: 4th April 2023
Rosita Liubinskaite's avatar
Rosita Liubinskaite

Amazing

5
Customer service is always amazing the ease of going into the branch and just talking to the colleagues and also using the customer service help line. Not many banks let you pick up a bank card or even use them abroad with 0 fees however they do which makes it less stress ful while traveling. I couldn’t recommend this bank enough Reviewed on: 4th April 2023
Hemma Rathor's avatar
Hemma Rathor

Great Bank

5
The phone calls are really helpful Reviewed on: 4th April 2023
Minata Diana's avatar
Minata Diana

Standard current account. Highlight is currency exchange and fees abroad

4
Reasonable card and app, decent foreign fees and exchanges Reviewed on: 4th April 2023
Lloyd Evans's avatar
Lloyd Evans

Friendly and easy to deal with

4
Over the last few years I have found the staff at all of the Metrobanks I have walked in to to be friendly and accommodating and usually are pretty good at being able to resolve whatever my inquiry has been. There have been a few instances where resolutions for particular problems have been harder to come by but overall I have been very happy with my accounts there. Reviewed on: 4th April 2023
Paul Whiteman's avatar
Paul Whiteman

Great Bank

5
Helpful staff & branches open when you need them. Reviewed on: 4th April 2023
marksheeht1@hotmail.co.uk's avatar
[email protected]

New style banking

5
They let me go to a local branch open extended hours, they have internet & phone support, they make changes and issue cards while you wait. This is the future of banking based on me the customer not them the faceless millionaires directors. Reviewed on: 4th April 2023
jimmy two's avatar
jimmy two

Friendly helpful great service availability

5
Been banking with Metro Bank since they first opened in the UK and people were "sceptical" of a new USA owned bank. They have proven themselves time +again from instantly printing cards, especially when the children 'misplaced' theirs and found them later. Always available when you need +were also great during the pandemic. Glad that they keep their face2face services when many banks are slashing theirs! Well done METRO... I'll be staying with you long term. Reviewed on: 4th April 2023
S Kamel's avatar
S Kamel

Best bank in town

5
The opening times are great, easy access.. love my mobile banking app.. and not forgetting the friendly staff that are very helpful… I love Metro bank Reviewed on: 4th April 2023
Miss Susan Marsh's avatar
Miss Susan Marsh

Great service

5
From the unique drive thru service at Slough to helping my severely sight impaired husband with his transactions, Metro are brilliant. Staff are friendly, helpful and always professional. Reviewed on: 4th April 2023
Annie's avatar
Annie

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Metro Bank?

  • Young Saver

    from Metro Bank 4.86 from 392 reviews
    Metro Bank

  • Instant access savings

    from Metro Bank 4.80 from 484 reviews
    Metro Bank

  • Business banking

    from Metro Bank 4.78 from 2237 reviews
    Metro Bank
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill