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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Convenient

5
been a costumer for few years now. And I am happy with the service, easy to access through mobile banking, whatever the problems they help you asap with their well trained and friendly staff. What ever more good about the company is they are open till late. Reviewed on: 4th April 2023

Amazing, friendly, efficient

5
I set up a new account and was worried about how long this would take. I was amazed at how easy this was. No fuss was made, my info was taken and I was given a coffee while the cards were printed and paper work Done. All completed so fast and to leave with my cards was amazing. The staff are always so friendly and nothing is a problem there. An amazing bank Reviewed on: 4th April 2023

Quick and Professional

5
I like the Metro Bank because is open even on Sunday, and if I have an emergency to deposit money the back is open. I don't think there is any other bank open on Sundays. That's why make them special. Reviewed on: 4th April 2023

Great service

5
I have been with Metro Bank for a number of years The staff are friendly, I have always received a pleasant service, even when i experienced fraud the bank were very helpful in ensuring, I was not left out of pocket Reviewed on: 4th April 2023

Excellent service

5
Open longer and earlier and Sundays Reviewed on: 4th April 2023

Very easy and good service

5
Best online banking Open 24 to 7 open every day Reviewed on: 4th April 2023

Older Customer

5
Friendly staff helpful and understanding Reviewed on: 4th April 2023

Opened on Sundays!

5
I can go to the bank any day and talk to real people or I can do my banking online in the convenience of my own home. Excellent service! Reviewed on: 4th April 2023

The bank for all occasions

5
Metro bank has made my banking experience so much easier Reviewed on: 4th April 2023

Fantastic

5
Best bank ever they open every day and close late and I love the fact that they print your card on the spot no waiting for new bank card to come by post. Reviewed on: 4th April 2023

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