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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

I like metro bank because they good customer service

Metro bank is a bank that if you have some issues they make sure they sort it out as fast as possible so metro bank is bank and remain my bank and I m happy banking with them, thanks. Reviewed on: 4th April 2023

Convenient

been a costumer for few years now. And I am happy with the service, easy to access through mobile banking, whatever the problems they help you asap with their well trained and friendly staff. What ever more good about the company is they are open till late. Reviewed on: 4th April 2023

Amazing, friendly, efficient

I set up a new account and was worried about how long this would take. I was amazed at how easy this was. No fuss was made, my info was taken and I was given a coffee while the cards were printed and paper work Done. All completed so fast and to leave with my cards was amazing. The staff are always so friendly and nothing is a problem there. An amazing bank Reviewed on: 4th April 2023

Quick and Professional

I like the Metro Bank because is open even on Sunday, and if I have an emergency to deposit money the back is open. I don't think there is any other bank open on Sundays. That's why make them special. Reviewed on: 4th April 2023

Great service

I have been with Metro Bank for a number of years The staff are friendly, I have always received a pleasant service, even when i experienced fraud the bank were very helpful in ensuring, I was not left out of pocket Reviewed on: 4th April 2023

Excellent service

Open longer and earlier and Sundays Reviewed on: 4th April 2023

Very easy and good service

Best online banking Open 24 to 7 open every day Reviewed on: 4th April 2023

Older Customer

Friendly staff helpful and understanding Reviewed on: 4th April 2023

Opened on Sundays!

I can go to the bank any day and talk to real people or I can do my banking online in the convenience of my own home. Excellent service! Reviewed on: 4th April 2023

The bank for all occasions

Metro bank has made my banking experience so much easier Reviewed on: 4th April 2023

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