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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing

Never had no issues with metro since banking with them and it’s been a few years now !!! Highly recommend!! Reviewed on: 10th March 2023

Good bank

Good bank, they helping people faster and safe.. I recommend this bank! Reviewed on: 10th March 2023

Account

I received and continue to receive Brilliant service from the Bank Reviewed on: 10th March 2023

Lord and ladies

When I came in the U.K. this was my first bank and am still connected with this bank becoz of the fabulous customer service , comfortable opening hours etc . Reviewed on: 10th March 2023

Service

Best Supporting and service Very good with costumes Reviewed on: 10th March 2023

Not bad

Not definite bay be normal like another bank Reviewed on: 10th March 2023

Very good bank

They were very accommodating and good services Reviewed on: 10th March 2023

Metro is always there when you need them !

Metro bank is the best bank around they are available 7 days a week which is perfect for me who works 5 days a week and it unable to get to the bank on a weekday. Reviewed on: 10th March 2023

Best easy banking!

Everytime i went inside the bank for help i was helped and the staff is trained correctly Reviewed on: 10th March 2023

Easy to use app, really good customer service in store

Myself and my partner opened up a joint account when we bought our first house. We use our account to pay all our monthly bills. We have found it really easy to use and the customer service in the store is always very welcoming. I love that the store is open past 5pm and at weekends as it really helps when you are working full time. Reviewed on: 10th March 2023

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