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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Lord and ladies

5
When I came in the U.K. this was my first bank and am still connected with this bank becoz of the fabulous customer service , comfortable opening hours etc . Reviewed on: 10th March 2023

Service

5
Best Supporting and service Very good with costumes Reviewed on: 10th March 2023

Not bad

5
Not definite bay be normal like another bank Reviewed on: 10th March 2023

Very good bank

5
They were very accommodating and good services Reviewed on: 10th March 2023

Metro is always there when you need them !

5
Metro bank is the best bank around they are available 7 days a week which is perfect for me who works 5 days a week and it unable to get to the bank on a weekday. Reviewed on: 10th March 2023

Best easy banking!

5
Everytime i went inside the bank for help i was helped and the staff is trained correctly Reviewed on: 10th March 2023

Easy to use app, really good customer service in store

5
Myself and my partner opened up a joint account when we bought our first house. We use our account to pay all our monthly bills. We have found it really easy to use and the customer service in the store is always very welcoming. I love that the store is open past 5pm and at weekends as it really helps when you are working full time. Reviewed on: 10th March 2023

Fantastic Bank

5
Everyone in the Metro in the branches that I have visited, all have displayed fantastic customer experience skills. Nothing is an issue with them. Your issues and queries are dealt with in a professional and timely manner. The branches are always clean and well maintained. Reviewed on: 10th March 2023

Metro Bank

5
There the best bank in UK reason being if you need a new card you can go in store and they print there and then Reviewed on: 10th March 2023

Very good staff and service

4
I glad because I have account in metro bank. Really good service. Reviewed on: 10th March 2023

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