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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

About metro

Metro is the first bank account that I had since I came to this country. The services provided by metro bank is outstanding. Reviewed on: 10th March 2023

Great service and accessibility

Metrobank staff is Quick to react and makes admin easy Reviewed on: 10th March 2023

Ola Solanke

I have been with Metro Bank for a number years now, and I have never had a problem with my account. Their security features are first class. Reviewed on: 10th March 2023

Why I always recommend metrobank

Easy, friendly, helpful. It really is that simple Reviewed on: 10th March 2023

Excellent customer service

The customer service is excellent - always helpful and warm, a big difference to the all other banks on the high street. I once waited over 2 hours to getsomeehing sorted out, before I CHANGED to STARLING, now its 5 mins and while they filled in some details I was provided with a cuppa. Its a great bank and it does what others dont; it provides really pesonal, attentiivie service. Reviewed on: 10th March 2023

Customer friendly and quick in responding to the questions.

Customer friendly services are top notch. I once had an issue with a transaction and the way and manner they handled the issue I was very satisfied and will definitely recommend & encourage anyone to open an account with Metro Reviewed on: 10th March 2023

i can use the current account simply

metro is my frst bank as i came to uk Reviewed on: 10th March 2023

Great customer service

All ways convenient and supportive easy access and great service Reviewed on: 10th March 2023

Best Bank I've ever used!

Every time I've been into the branch, the staff are so helpful and polite. The website / app is easy to navigate and straightforward. I think I will be with Metro bank for ever! Reviewed on: 10th March 2023

Bank recommendation

The staff are always welcoming and friendly and assist in the best way possible. Reviewed on: 10th March 2023

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