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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Superb Customer Service

I recommended Metro Bank to my Mother having been with the bank since its early days . The level of Customer Service to my Mother has been superb, supportive and at a level far exceeding any experience received from other High Street banks. Reviewed on: 10th March 2023

Customer service

Always there to help you with very friendly staff Reviewed on: 10th March 2023

The Best Bank

This bank is so swift with its amazing customer service, making you feel at ease. Nothing is unsolvable with this bank, if I could open two current accounts I would! Reviewed on: 10th March 2023

Best Bank around

I have been with Metro for 5 years, I love their branches, modern and stylish. Their online banking is so easy to use. Reviewed on: 10th March 2023

Accessibility

Love the fact they’re open 7days a week, also the magic money machine is great! And no charge for using your card abroad! Reviewed on: 10th March 2023

Global player

Professional, easy to do business with, flexible and able to tailor their approach to my needs. Which is exceptional. Keep it up. Thank you Hakan Reviewed on: 10th March 2023

Very happy

Very happy with the bank always happy to help Reviewed on: 10th March 2023

They helped me when I moved to the country

I was having awful luck right when I moved to the UK and metro bank was there to help me. I was so scared but they made It possible and I can’t thank them enough! Reviewed on: 10th March 2023

I love metro bank

Metro bank is so easy and simple, always helpful and diligent Reviewed on: 10th March 2023

Easy and smooth

Its very use friendly and hassle free banking Reviewed on: 10th March 2023

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