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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good customer service

When I contact them via call or as a person, I receive friendly and comfortable experience from them. Thank you Reviewed on: 10th March 2023

Wonderful

Just for the fact that you can have your bank card within a space of one hour if you’re going to open or resolve any issue with it’s amazing, first bank that does that and stays open until late..wooow that’s wonderful Reviewed on: 10th March 2023

Very good

They got great customer service and they always on time Reviewed on: 10th March 2023

A bank to can bank on

Flexible banking Great rates and products And branch’s open on Sunday.Metro bank most certainly have their customer at the centre of their business model! Reviewed on: 10th March 2023

Customer friendly

Easy banking, available any time of the week, very good customer service. Reviewed on: 10th March 2023

Good

Nice app and easy to use. Good phone service Reviewed on: 10th March 2023

Always helpful

When ever I have a problem there always go above and beyond to help Reviewed on: 10th March 2023

Great customer experience

Excellent customer service, opening times a bonus! Reviewed on: 10th March 2023

Amazing, no complaints about my bank

Been with these guys for a while and never had any issue, service is right up there. Would highly recommend using this. Reviewed on: 10th March 2023

Love Metro Bank

Customer service is great, simple app to use and very helpful information on the insights each month. Reviewed on: 10th March 2023

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