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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good

Excellent service, quick service Reviewed on: 10th March 2023

Best bank

Very quick service.I love this bank Reviewed on: 10th March 2023

Current Account Review

Very good bank overall. Wish there were more branches across the UK, because they are more tailored to the customer than most other banks. Reviewed on: 10th March 2023

Excellent Bank Account

Straightforward to log on to, easy to use, clear layout, quick to use. Very happy to have the account. Reviewed on: 10th March 2023

Bank is open 7 days by 7. Team is helpful and friendly.

I recomand this bank to everyone Reviewed on: 10th March 2023

Dealing with people face to face

Clear advice on arrival by the floor walker including advice on how long it will be before someone can deal with your enquiry during busy periods. Reviewed on: 10th March 2023

Best Bank

Great experience overall. Best customer service. Reviewed on: 10th March 2023

I love working with metro bank , easy and helpful

It’s glad for me to have metro bank Reviewed on: 10th March 2023

Brilliant service

Overall just like any other bank but when it comes to metro the bonus is that it’s open till late which makes it easier for millions of people especially when you’re a late finisher from work like me and gives me the chance to pop in to the store and sort out any issues I have. Another great aspect is using your metro card abroad in Europe, just recently I visited France and Sweden and I used my metro card everywhere just like the way I’d use it at home. Great service, great customer service Great card and many bonuses Reviewed on: 10th March 2023

Best Bank there is

Metro is clean, professional, organised and easily accessible. What other bank opens on the weekend and can print cards in store? They treat children so lovely and make you feel welcome. Reviewed on: 10th March 2023

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