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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Excellent service

It is a blessing to have a bank which opens 7 days a week. No longer needing to rush out super early on a Saturday to make it to the bank before it closes and it is available on a Sunday aswell. Very friendly, approachable, helpful and professional team members. Always greeted with a smile and the children loves going in branch to deposit their coins saved in the Metro piggie bank and the goodies they receive. Will highly recommend Metro to anyone!.. Reviewed on: 10th March 2023

Faster end seriously

you don't have to wait long to solve my problem Reviewed on: 10th March 2023

Good

Excellent service, quick service Reviewed on: 10th March 2023

Best bank

Very quick service.I love this bank Reviewed on: 10th March 2023

Current Account Review

Very good bank overall. Wish there were more branches across the UK, because they are more tailored to the customer than most other banks. Reviewed on: 10th March 2023

Excellent Bank Account

Straightforward to log on to, easy to use, clear layout, quick to use. Very happy to have the account. Reviewed on: 10th March 2023

Bank is open 7 days by 7. Team is helpful and friendly.

I recomand this bank to everyone Reviewed on: 10th March 2023

Dealing with people face to face

Clear advice on arrival by the floor walker including advice on how long it will be before someone can deal with your enquiry during busy periods. Reviewed on: 10th March 2023

Best Bank

Great experience overall. Best customer service. Reviewed on: 10th March 2023

I love working with metro bank , easy and helpful

It’s glad for me to have metro bank Reviewed on: 10th March 2023

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