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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent Bank Account

Straightforward to log on to, easy to use, clear layout, quick to use. Very happy to have the account. Reviewed on: 10th March 2023

Bank is open 7 days by 7. Team is helpful and friendly.

I recomand this bank to everyone Reviewed on: 10th March 2023

Dealing with people face to face

Clear advice on arrival by the floor walker including advice on how long it will be before someone can deal with your enquiry during busy periods. Reviewed on: 10th March 2023

Best Bank

Great experience overall. Best customer service. Reviewed on: 10th March 2023

I love working with metro bank , easy and helpful

It’s glad for me to have metro bank Reviewed on: 10th March 2023

Brilliant service

Overall just like any other bank but when it comes to metro the bonus is that it’s open till late which makes it easier for millions of people especially when you’re a late finisher from work like me and gives me the chance to pop in to the store and sort out any issues I have. Another great aspect is using your metro card abroad in Europe, just recently I visited France and Sweden and I used my metro card everywhere just like the way I’d use it at home. Great service, great customer service Great card and many bonuses Reviewed on: 10th March 2023

Best Bank there is

Metro is clean, professional, organised and easily accessible. What other bank opens on the weekend and can print cards in store? They treat children so lovely and make you feel welcome. Reviewed on: 10th March 2023

Simply the best

I am 66 years old over the years I have banked with Barclays NatWest tsb and others not one has gave me any we’re near the service I receive from metro bank in fact there is not one that comes a close second so do your self a favour and join the best bank on the high street you won’t regret it Reviewed on: 10th March 2023

Excellent service

Metro bank is heads and shoulders above the rest. Keep up the fantastic work. Reviewed on: 10th March 2023

Efficient and simple

It's a time efficient bank and very easy to work with. Reviewed on: 10th March 2023

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