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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Accessibility

I really appreciate they are open all day daily and with longer opening hours. It's also great that they Prioritise counter staff to support walk-in customers. Reviewed on: 10th March 2023

Very friendly and get problems solved

Staff are very helpful , understanding and don’t judge your situation Reviewed on: 9th March 2023

Easy, approachable bank

Their branches are open every day. No jargon approach to communication Reviewed on: 9th March 2023

Excellent service and no messing about

From opening my account (and walking out with my debit card there and then - such a tiny thing, but why don't more banks do this?) to managing it online, I've had no problems with Metro. The staff are always friendly and helpful when I go in, too. Reviewed on: 9th March 2023

Miles ahead of the others

I’ve been with them for a decade now. Nothing but good stories to share. Customer service goes above and beyond to help you out. If you ask a question they answer in plain English. The accounts they offer meet my needs perfectly. If I had to say one thing they could improve it would be the lack of cash deposits at the post office. This would be really convenient if they could add it, especially since they don’t yet have branches covering the entire country. Reviewed on: 9th March 2023

Great for travelling money

I used it all the time while travelling Reviewed on: 8th March 2023

Metro

Great customer service, easy to understand, would recommend to anyone want to switch or open a bank account Reviewed on: 8th March 2023

Sterling bank!

Open when I need it to be. Amazingly helpful and polite staff. Great products. I am so pleased with my local Metro, I will never want to bank elsewhere. Reviewed on: 6th March 2023

Mr

The best bank in uk N1 111111111 Reviewed on: 6th March 2023

Hi

I've had a amazing experience so far Reviewed on: 5th March 2023

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