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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Sterling bank!

5
Open when I need it to be. Amazingly helpful and polite staff. Great products. I am so pleased with my local Metro, I will never want to bank elsewhere. Reviewed on: 6th March 2023
Samantha Rowley's avatar
Samantha Rowley

Mr

5
The best bank in uk N1 111111111 Reviewed on: 6th March 2023
Walid's avatar
Walid

Hi

5
I've had a amazing experience so far Reviewed on: 5th March 2023
Jamie Mauger's avatar
Jamie Mauger

THE BEST

5
was the best experience I ever had you need to be there to fill it Reviewed on: 4th March 2023
Elgrande Eltorato (EDISON 22)'s avatar
Elgrande Eltorato (EDISON 22)

Excellent customer service

5
Very transparent with the service available, best digital solutions for opening accounts and providing locker services. Excellent customer service and much more Reviewed on: 4th March 2023
Kavitha Suthaharan 's avatar
Kavitha Suthaharan

Modern banking, old fashioned great in branch service!

5
Best high street bank in the UK, by a country mile. Real customer service from friendly staff, no long waits and a long list of services provided. And being dog friendly, is the tipping point that swung me. Reviewed on: 3rd March 2023
Cre8teQ's avatar
Cre8teQ

Great

5
Reliable, modern,smart recommend Reviewed on: 3rd March 2023
Lijana's avatar
Lijana

Best bank I have ever had

5
I actually enjoy going to the bank now! Staff are friendly helpful and nothing is too much bother. When I was on my way to London for a night out my card was fraudulently used. I went to the metro bank by cheapside, they had closed, but the employee open the door and spoke to me. I explained I had to have my card cancelled on the way to London. He issued me a new card and made sure I was ok, this was after hours Reviewed on: 2nd March 2023
rebecca.jelley@yahoo.co.uk's avatar
[email protected]

Dog friendly banking at it's best!

5
Always feel really welcome whenever I come in with my beautiful doggie to do some banking. Feels good to be treated with respect and kindness and made to feel valued customers, both my doggie and I! Reviewed on: 28th February 2023
H's avatar
H

Great

5
Bank with the best customer experience. Reviewed on: 28th February 2023
Grace Marley Muhendo's avatar
Grace Marley Muhendo

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