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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Friendly service

All the staff at Metro Bank are friendly and really helpful and they welcome my dog and make a fuss of him too Reviewed on: 28th March 2022

Metro Bank- Sheffield Branch

Sheffield branch are a brilliant and friendly compassionate team. Reviewed on: 28th March 2022

Amazing bank

There is no word to describe metro bank. Metro bank is the best Reviewed on: 28th March 2022

Excellent customer service

The service I always receive from Metro Bank is always excellent. Great personal service, they never try to direct you to cash machines and away from the counter like most other banks do. Opening hours are great too, Reviewed on: 27th March 2022

Amazing service

So quick to open an account, helpful staff, and easy to access the branches. Reviewed on: 23rd March 2022

Outstanding

The best bank in the hole world never heard of a bank to be open 7 days a week even bank holidays love it and even you can go into a store and get a new card if you need and love it they allow dogs show they care about them just a little few things you need more stores and Machines so that you can pay cash into your account yourself Reviewed on: 17th March 2022

The best there is

Simple, transparent and bloody amazing service. Reviewed on: 12th March 2022

Awesome in every way

Easy to use and never disappoints Reviewed on: 12th March 2022

excellent good superb

i am happy and proud to bank with metro bank it's a good service no issues i find it great to bank with metro bank Reviewed on: 12th March 2022

Most excellent

Most excellent customer staff mojo all I miss is the lollypops is the reason I joined the bank Reviewed on: 11th March 2022

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