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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent customer service

5
The service I always receive from Metro Bank is always excellent. Great personal service, they never try to direct you to cash machines and away from the counter like most other banks do. Opening hours are great too, Reviewed on: 27th March 2022
Margaret Volland's avatar
Margaret Volland

Amazing service

5
So quick to open an account, helpful staff, and easy to access the branches. Reviewed on: 23rd March 2022
Christopher's avatar
Christopher

Outstanding

5
The best bank in the hole world never heard of a bank to be open 7 days a week even bank holidays love it and even you can go into a store and get a new card if you need and love it they allow dogs show they care about them just a little few things you need more stores and Machines so that you can pay cash into your account yourself Reviewed on: 17th March 2022
Anthony 's avatar
Anthony

The best there is

5
Simple, transparent and bloody amazing service. Reviewed on: 12th March 2022
Kim Connolly's avatar
Kim Connolly

Awesome in every way

5
Easy to use and never disappoints Reviewed on: 12th March 2022
Valeria Balan's avatar
Valeria Balan

excellent good superb

5
i am happy and proud to bank with metro bank it's a good service no issues i find it great to bank with metro bank Reviewed on: 12th March 2022
lee richard spokes's avatar
lee richard spokes

Most excellent

5
Most excellent customer staff mojo all I miss is the lollypops is the reason I joined the bank Reviewed on: 11th March 2022
James Mccormack's avatar
James Mccormack

Wonderful

5
Friendly, genuine, local service from real people. No redirection to machines or call centres hundreds of miles away. The other banks should learn from Metro Bank! Reviewed on: 11th March 2022
cdavis's avatar
cdavis

Service in store is impeccable.

5
Store service is excellent. App is great too. Would be good to add the ability to reset your online banking password without calling/going in to store, as it is very complicated to do without store/call centre. Reviewed on: 11th March 2022
Banking customer's avatar
Banking customer

Amazing service, best bank on the high street.

5
Best on the high street, always great service especially in romford! All of my family bank here now. Reviewed on: 11th March 2022
Ckel's avatar
Ckel

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