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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Top Account

Their service is second to none! Well Done metro Reviewed on: 11th March 2022

Wonderful community bank

Love Metro - they are so different to all other financial institutions. Convenient and fair and the app is good too. Reviewed on: 11th March 2022

Great customer service

Friendly and extremely helpful customer service. Easy to contact and speak to a customer advisor quickly. Hours that suit my needs including weekends and late evening. Reviewed on: 11th March 2022

Brilliant

Leicester is the best store. New and exciting Reviewed on: 11th March 2022

Great friendly bank

In every store I go in they are always helpful and friendly Reviewed on: 11th March 2022

Good service

Metro bank have an overall great customer service. Reviewed on: 19th February 2022

great in store customer service

helpful with lots of facilities, something different to the other banks on the high street. Reviewed on: 12th February 2022

Well rounded bank

I like the ease of Metro, the staff are well trained and professional and the service is always consistently good. Reviewed on: 4th February 2022

Quick and efficient

Metro bank have amazing customer service in store and were very helpful at opening an account for our family and children. Reviewed on: 1st February 2022

Friendly fair and great banking service

I have been with Metro bank for a while. The staff are very helpful. Open late if you need to go to a branch. Modern and secure. International transfers with 20 pence charge only no matter the amount and free withdrawals abroad. Excellent service on app, online and branch. Would recommend any time. Reviewed on: 17th January 2022

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