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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

It's access to real people we love.

They actually answer the phones quickly (some banks never do) and they are always available to meet with us. Reviewed on: 15th April 2021

always excellent and friendly

every time i go into the bank, always greeted with a smile and friendly service. im a bit of a joker and that always laugh at my silly jokes. they even have Dog biscuits available for the hungry Reviewed on: 15th April 2021

Easy and friendly

Super friendly and helpful from the start, the only bank that was able to set up an account easily without complications. No issues since and easy to communicate with if i did have an issue. Reviewed on: 15th April 2021

Fantastic

Friendly people whenever I go in. Love the human interaction, much better than a machine. Reviewed on: 15th April 2021

Brilliant

Metro bank is so easily accessible through the app and in store, convenient opening hours and helpful staff Reviewed on: 15th April 2021

Excellent

I have been a Metro Bank current account holder for over 5 years and the service has always been excellent. Reviewed on: 15th April 2021

Supeer goooooodddddd

I love the bank Metro bank is the bank in the world.... best regards Majid Mamozai from all bank employees Reviewed on: 15th April 2021

my next stop is metro

I heard from soo many people that the metro is best bank in the uk my next stop is metro Reviewed on: 15th April 2021

Best Bank

Amazing service in branch and I'm always met with a smile and never had to wait too long Reviewed on: 15th April 2021

Great bank, great service

I have used metro bank since I was 14 years old. I used to lose my bank card a lot and the staff would print me a new card there and then. The staff are always friendly, and if I have any issues they resolve them quickly. I haven't had any issues with them, and I recommend them to all my friends and family. Great bank, great service. Reviewed on: 15th April 2021

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