Write a review

Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

View other Metro Bank products

4.86

Based on 10,570 reviews, last reviewed 27th May 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10570)

amazing service

friendly faces & lovely atmosphere Reviewed on: 13th April 2021

Friendly environment

Very good,excellient,professional environment and good customer service.Service of staff especially Harsimran is excellent. She is very friendly nd polite. Reviewed on: 13th April 2021

I LOVE MetroBank!

Banking...but for the 21st Century... Reviewed on: 13th April 2021

Reliable, fast, clear.

Metro is my favorite bank/service. I would prefer to use the English version of favorite! (with u) Reviewed on: 13th April 2021

Best bank Best service

Metro bank have changed the way banking is done in this country. Amazon of the banking world. Best service in store or on phone and the best banking app. Reviewed on: 13th April 2021

Take Ownership of Issues

You don't know how good or bad a bank is until there is an issue. With Metro bank you can just go into a branch and one of their staff members will take charge of your issue. I had an issue when I decided Metro bank would be my main account so the switching process wasn't straight forward. The actual switch took a month however the Metro bank staff member I first spoke to took ownership of my problem and worked to resolve it. He then turned around to ask me why I wasn't cross with Metro bank. I pointed out I left my own current account provider, a building society, because no staff would take ownership to resolve issues. Likewise I love the fact that if my card stops working as it is worn out I can go into a store and get a new one, rather than risk it being stolen in the post. Reviewed on: 13th April 2021

A Bank that Delivers

It is such a great feeling visiting Metrobank along with my pooch knowing that we can both have some of our home comforts such as welcoming my pooch as starters, we can help ourselves with some treats, a sofa where we can chill for a bit before making our way to the counter and a toilet where I can relieve myself when needed plus it is truky unique as they don't operate on a usual.9 to 5 business which means flexibility in all manners. Reviewed on: 13th April 2021

Amazing Service

Amazing service I’ve been with metro for few years now. I opened my account in the Wood Green branch. I Never had a problem and even if I have they have dealt with it fast and effectively. The staff from there is really helpful and polite. The branch itself is clean and tidy. The phone app is also easy to use and keeps good track of your account. I can highly recommend this bank. Well done. Amazing work Reviewed on: 13th April 2021

helpful

always helpful open loner hours and sundays Reviewed on: 13th April 2021

Great bank

Open 7 days a week long hours one thing i like is when you draw our money over the counter they count it so you can see and not in front of every one in the bank unlike some Reviewed on: 13th April 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexDirect
from Nationwide 4.49 from 298 reviews
Student 20 Account
from Bank of Ireland 0.00 from 0 reviews
Personal Account
from Revolut 4.92 from 80093 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.92 from 481 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub