Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

The best bank for me open 7 days a week

The customer services is the best in all UK bank Reviewed on: 9th April 2021

Great Customer service

Polite and nice approach. No hidden fees while being aboard. Good exchange rates in Europe. Reviewed on: 9th April 2021

Easy to set up, use and manage accounts

I have multiple accounts with metro so I can budget my money accordingly. It's quick and simple to set up standing orders to come out of my main account into the multiple savings accounts. This has helped me save much quicker than other methods in the past. Metro make it easy to set up a new savings account direct from their app so no waiting around for an appointment, trying to remember your internet banking information or calling the call centre. Only downside is that they have changed their call centre to a press this number for this and some options have you going round in circles back to the start. Other than this one annoyance it's perfect. Reviewed on: 9th April 2021

Absolutely wicked bank

Any problem I have ever had has always been sorted whenever I have come into Uxbridge branch, so professional and very welcoming and only takes 10/20 minutes for a brand new card which is amazing when you have to wait a few days from other banks. Couldn’t think of a better bank to be with. Reviewed on: 8th April 2021

Very good service

Best is 7 days open and let evening open this very good for us Reviewed on: 8th April 2021

Customer service is top notch

Everyone in the store is friendly and helpful. My accounts meet all of my needs Reviewed on: 8th April 2021

Great customer service great bank

Great costumer service always friendly helpful . When I call if I have problem always get sorted out straight away . Will recommend to anyone Reviewed on: 8th April 2021

i"m happy customer

Gentle staff Always ready to help Extended office hours A good experience in general Reviewed on: 8th April 2021

Excellent setup, great stores, wonderful company

Was so impressed when opening an account in 15 mins with bank card and internet app all working before i left the store. I do highly recommend to all my friends and family Reviewed on: 8th April 2021

Friendly, efficient and straightforward

Staff are always helpful, internet banking is easy to use. Useful to be able to visit my nearby local branch when necessary. Reviewed on: 8th April 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Club Lloyds current account
from Lloyds Bank 4.47 from 683 reviews
Instant Access Multi Currency Account
from iFAST Global Bank 4.74 from 620 reviews
Current account
from first direct 4.74 from 1494 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub