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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very good service

Best is 7 days open and let evening open this very good for us Reviewed on: 8th April 2021

Customer service is top notch

Everyone in the store is friendly and helpful. My accounts meet all of my needs Reviewed on: 8th April 2021

Great customer service great bank

Great costumer service always friendly helpful . When I call if I have problem always get sorted out straight away . Will recommend to anyone Reviewed on: 8th April 2021

i"m happy customer

Gentle staff Always ready to help Extended office hours A good experience in general Reviewed on: 8th April 2021

Excellent setup, great stores, wonderful company

Was so impressed when opening an account in 15 mins with bank card and internet app all working before i left the store. I do highly recommend to all my friends and family Reviewed on: 8th April 2021

Friendly, efficient and straightforward

Staff are always helpful, internet banking is easy to use. Useful to be able to visit my nearby local branch when necessary. Reviewed on: 8th April 2021

Do you not know how to wear a face mask

I generally kike you staff and service. However, I was in your Centre MK store today and at least 3 or 4 of you agents although wearing a mask had them below their nose. This is very disappointing to see, especially since I have a high risk family member. If the staff are not going to wear the mask properly it's a waste of time, maybe some training is needed. Reviewed on: 8th April 2021

Amazing SERVICE!!

EASY TO USE ONLINE BANKING, LOVE THE APP SO MUCH ON IPHONE, INTEREST RATES ARE BETTER!!!! Reviewed on: 8th April 2021

Current account

Very good account can use every day. Reviewed on: 8th April 2021

Easy, quick and helpful

Whether it's online on in branch, I have always had positive, quick and easy dealings with Metrobank. Would recommend them to anyone. Reviewed on: 8th April 2021

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