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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Trustworthy,personable & smiley!

We have been with Metro since they opened in Borehamwood over 10 years ago & all the staff are very professional & on the ball. Reviewed on: 9th April 2021

Great and friendly Bank

They have been a great bank for me and I love going into the branches Reviewed on: 9th April 2021

The best bank for me open 7 days a week

The customer services is the best in all UK bank Reviewed on: 9th April 2021

Great Customer service

Polite and nice approach. No hidden fees while being aboard. Good exchange rates in Europe. Reviewed on: 9th April 2021

Easy to set up, use and manage accounts

I have multiple accounts with metro so I can budget my money accordingly. It's quick and simple to set up standing orders to come out of my main account into the multiple savings accounts. This has helped me save much quicker than other methods in the past. Metro make it easy to set up a new savings account direct from their app so no waiting around for an appointment, trying to remember your internet banking information or calling the call centre. Only downside is that they have changed their call centre to a press this number for this and some options have you going round in circles back to the start. Other than this one annoyance it's perfect. Reviewed on: 9th April 2021

Absolutely wicked bank

Any problem I have ever had has always been sorted whenever I have come into Uxbridge branch, so professional and very welcoming and only takes 10/20 minutes for a brand new card which is amazing when you have to wait a few days from other banks. Couldn’t think of a better bank to be with. Reviewed on: 8th April 2021

Very good service

Best is 7 days open and let evening open this very good for us Reviewed on: 8th April 2021

Customer service is top notch

Everyone in the store is friendly and helpful. My accounts meet all of my needs Reviewed on: 8th April 2021

Great customer service great bank

Great costumer service always friendly helpful . When I call if I have problem always get sorted out straight away . Will recommend to anyone Reviewed on: 8th April 2021

i"m happy customer

Gentle staff Always ready to help Extended office hours A good experience in general Reviewed on: 8th April 2021

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