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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Do you not know how to wear a face mask

I generally kike you staff and service. However, I was in your Centre MK store today and at least 3 or 4 of you agents although wearing a mask had them below their nose. This is very disappointing to see, especially since I have a high risk family member. If the staff are not going to wear the mask properly it's a waste of time, maybe some training is needed. Reviewed on: 8th April 2021

Amazing SERVICE!!

EASY TO USE ONLINE BANKING, LOVE THE APP SO MUCH ON IPHONE, INTEREST RATES ARE BETTER!!!! Reviewed on: 8th April 2021

Current account

Very good account can use every day. Reviewed on: 8th April 2021

Easy, quick and helpful

Whether it's online on in branch, I have always had positive, quick and easy dealings with Metrobank. Would recommend them to anyone. Reviewed on: 8th April 2021

100 percent customer care.

I went to Ilford Branch and the gentleman that served me Absur is he's name was very helpful 100 percent. I am very happy with the way Absur explaned the way metro bank work very satisfyed. Reviewed on: 8th April 2021

Best bank

App is amazing Sitting in the car and deal with you bank Reviewed on: 8th April 2021

extraordinary bankers

Great customer service , easy locations more what of you get . A persons best friend place to bank Reviewed on: 8th April 2021

Great Bank

Very helpful staff and on the high street and open every day Reviewed on: 8th April 2021

Perfect bank!

I’m so happy with Metro bank! Very smart and fast service. I’m definitely recommend that bank. Reviewed on: 8th April 2021

Gr8 Bank

Gr8 bank freindly branches online is easy to use cheap exchange rates Reviewed on: 8th April 2021

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