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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

100 percent customer care.

I went to Ilford Branch and the gentleman that served me Absur is he's name was very helpful 100 percent. I am very happy with the way Absur explaned the way metro bank work very satisfyed. Reviewed on: 8th April 2021

Best bank

App is amazing Sitting in the car and deal with you bank Reviewed on: 8th April 2021

extraordinary bankers

Great customer service , easy locations more what of you get . A persons best friend place to bank Reviewed on: 8th April 2021

Great Bank

Very helpful staff and on the high street and open every day Reviewed on: 8th April 2021

Perfect bank!

I’m so happy with Metro bank! Very smart and fast service. I’m definitely recommend that bank. Reviewed on: 8th April 2021

Gr8 Bank

Gr8 bank freindly branches online is easy to use cheap exchange rates Reviewed on: 8th April 2021

modern and forward thinking friendly staff

It's like a breath of fresh air... getting away from the stuffy old banks that are locked in to the dark ages. Moving to the Metro Bank was the best financial move I have ever made. Reviewed on: 8th April 2021

Best customer service!

Banking is so easy any problems I just phone and it get sorted quickly. If you lose your card you can go into the bank and they can make a new one up for you. The banking app is also very easy to use too! Reviewed on: 8th April 2021

More than satisfied

very efficient, helpful and obliging staff at Holborn. Telephone service better than average as well. Reviewed on: 8th April 2021

Incredible Service!!

Metro Bank has an amazing customer service policy, even during a national lockdown. Throughout the lockdown, they've been open (albeit to new opening hours) and accessible, whilst taking the most upmost care to follow the restrictions set by the government. Reviewed on: 8th April 2021

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