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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great Bank!

Excellent service, friendly people, convenient working hours. Great bank! Reviewed on: 6th April 2021

Super easy bank

Available at all times I need it, and resolve all my issues. Recommended! Reviewed on: 6th April 2021

Good customer service

They always help me when I have issues with my card and are always polite Reviewed on: 6th April 2021

Best high street bank!

I've been banking with metro for 1 year and a half now, and its been the easiest banking experiance I've ever had in my 10 years of banking. The customer service in-store and over the phone is brilliant & the online banking app is simple and easy. I also love the fact that if I loose my card or its stolen, I can simply walk in store (with the brilliant closing times they have) and get a new card on the spot! Again brilliant bank!! Reviewed on: 6th April 2021

Brilliant friendly amazing

Metro banks customer service is second to none they are quick and efficient as well as being friendly. I switched over from another bank and Would never bank anywhere else again Reviewed on: 6th April 2021

Metro Bank For Life

I really like the simplicity an the way metro bank make thing easy for their customers Reviewed on: 6th April 2021

Mr

Quality services with customers confidential Reviewed on: 6th April 2021

Great modern bank

Very quick and easy to switch over and easy to manage your account with the app. Reviewed on: 6th April 2021

a bank like banking should be

Metro bank was the only bank who helped us and assisted us when we needed the most. and within hours, the very same day. Reviewed on: 6th April 2021

Brilliant and Excellent Service

I love metro Bank, and they're very helpful with information and customer service are amazing all the times Reviewed on: 6th April 2021

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