Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Mr

Quality services with customers confidential Reviewed on: 6th April 2021

Great modern bank

Very quick and easy to switch over and easy to manage your account with the app. Reviewed on: 6th April 2021

a bank like banking should be

Metro bank was the only bank who helped us and assisted us when we needed the most. and within hours, the very same day. Reviewed on: 6th April 2021

Brilliant and Excellent Service

I love metro Bank, and they're very helpful with information and customer service are amazing all the times Reviewed on: 6th April 2021

As a customer any problems I've had have always been sorted and dealt with as fast as they can

Metro bank is a fast banknow which caters to all different people in the past when I've had little problems or list of cards etc.. metro have always been a fast working bank to resolve any problems I have had which could be down to the biggest problem to the even smallest problems. Metro caters for all people with a great customer services teams in store or over the phone Reviewed on: 6th April 2021

Excellent service every time.

Highly efficient, professional and friendly customer service. On the phone, you always get through to a person instead of waiting in automated cues for hours as is the case with other banks. Queries and issues quickly resolved, and the team always go the extra mile. Will not be changing banks! Highly recommended! Reviewed on: 6th April 2021

Great all round business to be part of

Amazing bank, staff, availability accessibility and service! Well done Metro bank. Reviewed on: 6th April 2021

Excellent bank!

It was super easy to open an account with metro bank! I have always been helped quickly and efficiently when visiting the bank. I had some fraudulent activity on my card and metro picked it up immediately, I am so greatful as no money was taken from my account. Thank you metro bank!! Reviewed on: 6th April 2021

First Class Service

Metro Bank always First Class Service staff always very smart and helpful Reviewed on: 6th April 2021

One happy banker

so relaxed for a bank if you visit your branch the staff always happy polite and dog friendly is fantastic, it's kid friendly with lollies available and instore card printing services great takin much stress of having a lost card you can cancel or freeze it instantly from the app plus get a replacement , really keeps anxiety down , phone lines open longer than most banks . And the telephone staff polite,friendly ,,,,,,,, This is the third Bank I have been with in my life .I am glad I moved to metro and have no plans of moving .. Reviewed on: 6th April 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Silver Added Value Account
from Lloyds Bank 4.29 from 22 reviews
Choice Current Account
from Danske Bank UK 3.79 from 22 reviews
Select Account
from NatWest 4.36 from 717 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub