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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

First Class Service

Metro Bank always First Class Service staff always very smart and helpful Reviewed on: 6th April 2021

One happy banker

so relaxed for a bank if you visit your branch the staff always happy polite and dog friendly is fantastic, it's kid friendly with lollies available and instore card printing services great takin much stress of having a lost card you can cancel or freeze it instantly from the app plus get a replacement , really keeps anxiety down , phone lines open longer than most banks . And the telephone staff polite,friendly ,,,,,,,, This is the third Bank I have been with in my life .I am glad I moved to metro and have no plans of moving .. Reviewed on: 6th April 2021

Great Services

Great Services with free transactions în Europe Reviewed on: 6th April 2021

my number 1 bank

I use metro as my main bank because whenever there is an issue, they’re so easy to get in contact with. on top of this they always fix and sort out any issues so fast! customer service is impeccable in store and on the phone Reviewed on: 6th April 2021

Quick, easy, excellent

Just joined today and i must say without the need of employee i opened, deposited and paid all in the same hour. What a world eh. I am a permanent customer now. Reviewed on: 5th April 2021

Great service very professional lovely buildings and great attitude

Great banking experience love the seven days a week and the late hours recommended it to loads of friends and loads of family who have taken up accounts with you guys and even my company I work for has now transferred they're all bank to you guys Reviewed on: 5th April 2021

Amazing

So useful and easy to use it. Also, the staff is amazing. Reviewed on: 5th April 2021

Excellent

Always helpful customer service. Always polite at counters in branch. Best bank i have ever had. Ty metro xx Reviewed on: 5th April 2021

A1 Bank

Excellent quality service. The online service is a no hassle service. Transactions are done swiftly and accurately. Reviewed on: 5th April 2021

Great Customer Service

The service they gave me was excellent. I loved the way they gave me the debit card within min after opening account and the net banking facilities are user friendly. I love metro Bank. Reviewed on: 5th April 2021

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