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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Lovely

5
Love the way they feed my dog. Customer service is next to none. Reviewed on: 4th April 2021

Best bank in the high street

5
Great bank, flexible hours, not an institutional norm. The staff always have a happy, smiley, can do, attitude. Forget the rest, Metro bank is the best! Reviewed on: 4th April 2021

very good :)

5
Lovely team, easy to open a current account. Reviewed on: 4th April 2021

Love Metro Bank

5
Always friendly, and love how they allow dogs in and give treats. Reviewed on: 4th April 2021

Been 5 years and still the Best

5
Opened our little one's savings account in 2017 and our branch has always been top notch with service - knowledgeable and friendly. Reviewed on: 4th April 2021

Great friendly service everytime

5
Compared to the old fashioned, stuffy high street banks, Metro Bank is such a breath of fresh air. Excellent service from friendly staff always received. Efficient, made to feel welcome and nothing, big or small, seem to be an issue for them. Reviewed on: 4th April 2021

Best bank I've worked with !

5
Metro is the best , from opening times to professional staff all the way up to customer service ! Always helpful ad professional ! Reviewed on: 4th April 2021

Great customer service

5
I’m Daniel and I love this bank ! Reviewed on: 4th April 2021

Very good costumer service

5
Since I’m with metro bank I never had any issue. Very good customer service. Very pleased with them. Reviewed on: 4th April 2021

Simple, and great service

5
Opened a Metro Bank account for convenience when I needed a card at short notice - used them ever since. Easy, great online banking, good customer service - just a solid, simple every day account. Highly recommended Reviewed on: 4th April 2021

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