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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

The best bank in the world of money

5
So easy to use but then so professional at the same time with customer care at its very best ever. Reviewed on: 5th April 2021

Trustworthy and reliable

5
Easy to setup an account never had any problems with security gives me regular updates on my bank statements. Customer service inside the branch is the best service I’ve used in particularly with efficiency and quality. Reviewed on: 5th April 2021

Great Convenient Service

5
Always there, helpful service sound unbiased advice and have other conveniences always to hand! Reviewed on: 5th April 2021

Amazing customer service

5
If we have ever had any problems with our account the customer service received is second to none Reviewed on: 5th April 2021

Excellent Service

5
Very professional approach to all banking matters yet also very customer friendly and easy to use on-line banking sevice Reviewed on: 5th April 2021

So easy and so friendly

5
My title says it all, every experience with metro bank I have had as been fast, easy and the staff are always happy and keen to help. I have never had a problem with this bank since I have been with it and I have no reason to fault them. Reviewed on: 5th April 2021

Great service

5
Very quick too lodge money in youR account hardly any waiting time Reviewed on: 5th April 2021

Metro is the best in all measurements

5
Excellent customer service, flexibility in operational time and quick in responding to customer queries. For example instant bank card replacement. Reviewed on: 5th April 2021

Easy, quick, satisfying

5
Opening hours and days are great. Everything is so easy and quick without pointless and useless procedures Reviewed on: 5th April 2021

Services

5
Metro bank provide there best service that non of other banks mainly provide as on my personal experience. Reviewed on: 5th April 2021

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