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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best bank and easy to use

It is the best bank easy to apply and verry careful with costumers Reviewed on: 5th April 2021

Friendly and accessible

I like the bank's extended opening hours, which mean I can get in after work when I need to. Branches are conveniently located. Staff are always friendly and helpful. Replacement cards are printed in the branch, so you can get one immediately, something that my old bank took weeks to send. Internet banking is also easy to use. Reviewed on: 5th April 2021

The best bank in the world of money

So easy to use but then so professional at the same time with customer care at its very best ever. Reviewed on: 5th April 2021

Trustworthy and reliable

Easy to setup an account never had any problems with security gives me regular updates on my bank statements. Customer service inside the branch is the best service I’ve used in particularly with efficiency and quality. Reviewed on: 5th April 2021

Great Convenient Service

Always there, helpful service sound unbiased advice and have other conveniences always to hand! Reviewed on: 5th April 2021

Amazing customer service

If we have ever had any problems with our account the customer service received is second to none Reviewed on: 5th April 2021

Excellent Service

Very professional approach to all banking matters yet also very customer friendly and easy to use on-line banking sevice Reviewed on: 5th April 2021

So easy and so friendly

My title says it all, every experience with metro bank I have had as been fast, easy and the staff are always happy and keen to help. I have never had a problem with this bank since I have been with it and I have no reason to fault them. Reviewed on: 5th April 2021

Great service

Very quick too lodge money in youR account hardly any waiting time Reviewed on: 5th April 2021

Metro is the best in all measurements

Excellent customer service, flexibility in operational time and quick in responding to customer queries. For example instant bank card replacement. Reviewed on: 5th April 2021

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