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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good but lacks

I love my metro accounts, however it is can become frustrating as they do not allow all functions for example, at Asda pre pay petrol stations I cannot used either card. Not the only Tim I’ve experienced this Reviewed on: 4th April 2021

Amazing Banking made easy

The easiest, efficient bank that I have ever had, I would never go with anyone else now. Reviewed on: 4th April 2021

Verry good bank

Verry good bank It s nice and easy to use Reviewed on: 4th April 2021

I love them

If you’re close to a branch you can’t sort everything out there, 364 days a year, no calling up different divisions and call centres. Mobile app works great too. Active fraud tracking and prevention. Reviewed on: 4th April 2021

Opening up an account

Spoke with a woman called Yaz at the Wolverhampton branch, she explained everything and opened an account for me at the end, she was lovely and the process was fast and easy Reviewed on: 4th April 2021

Excellent banking facilities all round and easy access

I have been with the bank a short time and all my experiences have been fantastic and beyond my expectations. The drive thru is a superb idea. Thank you Reviewed on: 4th April 2021

very good service

works in construction and I have many years of experience Reviewed on: 4th April 2021

Accessible personal banking

All banks are the same ? Not in this instance. The best things about Metrobank are their opening hours around real life, and being able to speak with people personally about your financial matters. The global pandemic has taught us many things, people and personal contact being one of them. Metrobank were already leading the way before this Reviewed on: 4th April 2021

excellent

Customer Satisfactory Excellent. Always good to do business with Reviewed on: 4th April 2021

Simply Awesome.

I've really enjoyed banking with Metro. Customer Service is superb. Reviewed on: 4th April 2021

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