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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great customer service

I’m Daniel and I love this bank ! Reviewed on: 4th April 2021

Very good costumer service

Since I’m with metro bank I never had any issue. Very good customer service. Very pleased with them. Reviewed on: 4th April 2021

Simple, and great service

Opened a Metro Bank account for convenience when I needed a card at short notice - used them ever since. Easy, great online banking, good customer service - just a solid, simple every day account. Highly recommended Reviewed on: 4th April 2021

Good but lacks

I love my metro accounts, however it is can become frustrating as they do not allow all functions for example, at Asda pre pay petrol stations I cannot used either card. Not the only Tim I’ve experienced this Reviewed on: 4th April 2021

Amazing Banking made easy

The easiest, efficient bank that I have ever had, I would never go with anyone else now. Reviewed on: 4th April 2021

Verry good bank

Verry good bank It s nice and easy to use Reviewed on: 4th April 2021

I love them

If you’re close to a branch you can’t sort everything out there, 364 days a year, no calling up different divisions and call centres. Mobile app works great too. Active fraud tracking and prevention. Reviewed on: 4th April 2021

Opening up an account

Spoke with a woman called Yaz at the Wolverhampton branch, she explained everything and opened an account for me at the end, she was lovely and the process was fast and easy Reviewed on: 4th April 2021

Excellent banking facilities all round and easy access

I have been with the bank a short time and all my experiences have been fantastic and beyond my expectations. The drive thru is a superb idea. Thank you Reviewed on: 4th April 2021

very good service

works in construction and I have many years of experience Reviewed on: 4th April 2021

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