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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Accessible personal banking

All banks are the same ? Not in this instance. The best things about Metrobank are their opening hours around real life, and being able to speak with people personally about your financial matters. The global pandemic has taught us many things, people and personal contact being one of them. Metrobank were already leading the way before this Reviewed on: 4th April 2021

excellent

Customer Satisfactory Excellent. Always good to do business with Reviewed on: 4th April 2021

Simply Awesome.

I've really enjoyed banking with Metro. Customer Service is superb. Reviewed on: 4th April 2021

Love Metro

This bank is both professional and reliable. They provide 24/7 support and have available customer service appointments. I have just signed up for another account, as my friends have highly recommended this place, along with me personally seeing how fantastic situations were dealt with. Reviewed on: 4th April 2021

Great customer service

Love the opening hours and customer service Reviewed on: 3rd April 2021

Par excellence

Have never experienced such excellent service offered by any bank worldwide. Staff is just amazing. Customers are attended really well. Reviewed on: 3rd April 2021

No fuss 365 days banking!

Maintaining operations for all kind of customers is true customer oriented business priority, metro have made banking truly available for people from all walks of the life, and they are not fussy about this Reviewed on: 3rd April 2021

7 days a week day

The most accessible bank and amazing customer service I also note the bank employs many young people from all backgrounds and it’s fascinating Reviewed on: 3rd April 2021

Good customer relationship

The staff are polite, friendly and professional in handling complaints Reviewed on: 3rd April 2021

Bank you can trust

Efficient, Reliable, Customer friendly. Thank you Metro bank! Reviewed on: 3rd April 2021

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