Smart Money People Logo
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10576)

Great customer service

4
Love the opening hours and customer service Reviewed on: 3rd April 2021
Bidur Gurung's avatar
Bidur Gurung

Par excellence

5
Have never experienced such excellent service offered by any bank worldwide. Staff is just amazing. Customers are attended really well. Reviewed on: 3rd April 2021
Pratima Sethi's avatar
Pratima Sethi

No fuss 365 days banking!

5
Maintaining operations for all kind of customers is true customer oriented business priority, metro have made banking truly available for people from all walks of the life, and they are not fussy about this Reviewed on: 3rd April 2021
Syed Masum 's avatar
Syed Masum

7 days a week day

5
The most accessible bank and amazing customer service I also note the bank employs many young people from all backgrounds and it’s fascinating Reviewed on: 3rd April 2021
Vinish's avatar
Vinish

Good customer relationship

5
The staff are polite, friendly and professional in handling complaints Reviewed on: 3rd April 2021
olu's avatar
olu

Bank you can trust

5
Efficient, Reliable, Customer friendly. Thank you Metro bank! Reviewed on: 3rd April 2021
Anna Kyurkchiyska's avatar
Anna Kyurkchiyska

Bank you can trust

5
Extremely positive experience from the very setting up an account with Metro bank. Amazing staff. Very efficient telephone banking. Online banking easy to manage. Safe transactions. No charge when withdrawing money in EU. Haven't been tempted to change/open another account with differnet bank since have become their customer. Keep walking Metro bank! Reviewed on: 3rd April 2021
Anna Kyurkchiyska's avatar
Anna Kyurkchiyska

better opening hours than other banks

4
longer opening hours than other banks enough staff to help rather than machines Reviewed on: 3rd April 2021
clint's avatar
clint

used metro for few years now and had no problems

5
used metro for few years now and had no problems where as with barclays hsbc natwest ive had issues with Reviewed on: 3rd April 2021
Mick Prudence's avatar
Mick Prudence

Love it!

5
It's so simple and easy to track expenditure. Great Customer Service Reviewed on: 3rd April 2021
Gayatri's avatar
Gayatri

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill