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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Love Metro

5
This bank is both professional and reliable. They provide 24/7 support and have available customer service appointments. I have just signed up for another account, as my friends have highly recommended this place, along with me personally seeing how fantastic situations were dealt with. Reviewed on: 4th April 2021
Pippa's avatar
Pippa

Great customer service

4
Love the opening hours and customer service Reviewed on: 3rd April 2021
Bidur Gurung's avatar
Bidur Gurung

Par excellence

5
Have never experienced such excellent service offered by any bank worldwide. Staff is just amazing. Customers are attended really well. Reviewed on: 3rd April 2021
Pratima Sethi's avatar
Pratima Sethi

No fuss 365 days banking!

5
Maintaining operations for all kind of customers is true customer oriented business priority, metro have made banking truly available for people from all walks of the life, and they are not fussy about this Reviewed on: 3rd April 2021
Syed Masum 's avatar
Syed Masum

7 days a week day

5
The most accessible bank and amazing customer service I also note the bank employs many young people from all backgrounds and it’s fascinating Reviewed on: 3rd April 2021
Vinish's avatar
Vinish

Good customer relationship

5
The staff are polite, friendly and professional in handling complaints Reviewed on: 3rd April 2021
olu's avatar
olu

Bank you can trust

5
Efficient, Reliable, Customer friendly. Thank you Metro bank! Reviewed on: 3rd April 2021
Anna Kyurkchiyska's avatar
Anna Kyurkchiyska

Bank you can trust

5
Extremely positive experience from the very setting up an account with Metro bank. Amazing staff. Very efficient telephone banking. Online banking easy to manage. Safe transactions. No charge when withdrawing money in EU. Haven't been tempted to change/open another account with differnet bank since have become their customer. Keep walking Metro bank! Reviewed on: 3rd April 2021
Anna Kyurkchiyska's avatar
Anna Kyurkchiyska

better opening hours than other banks

4
longer opening hours than other banks enough staff to help rather than machines Reviewed on: 3rd April 2021
clint's avatar
clint

used metro for few years now and had no problems

5
used metro for few years now and had no problems where as with barclays hsbc natwest ive had issues with Reviewed on: 3rd April 2021
Mick Prudence's avatar
Mick Prudence

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