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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great Bank

Staff are very friendly and helpful no matter which branch you go into, had my account for 10 years and never had a problem. Reviewed on: 3rd April 2021

Very good

Very good customer service with the bank Reviewed on: 3rd April 2021

Helpful friendly staff and excellent products

Staff always happy to help, dogs allowed in the branch, and products are really good especially using debit card abroad with no fee! Reviewed on: 3rd April 2021

Great bank and great customer service

Never had any issues with metro bank when I did their customer service help me sort it with great service thank you. Reviewed on: 3rd April 2021

great online bank with zero fuss

great bank that puts customers first using the online but more easier app to do all my banking and whats more when I go abroad the zero exchange fees for with drawing money are a life saver Reviewed on: 3rd April 2021

Convenience and Customer Service

Metrobank provides an amazing service both online and in-branch. The mobile application and the online banking platform are very easy to use with many features which can help people with different needs of their accounts. Reviewed on: 3rd April 2021

I have recommended Metro Bank to everyone I know, they are refreshing and different from all the other Banks.

I have never been disappointed when visiting or dealing with Metro Bank, the staff and the customer service has always been the very best. Reviewed on: 3rd April 2021

Happy with Metro Bank never had problem with them

I have been with Metro for over 4years now never had problem with them, lovely staff in the branches, mobile banking got everything for easy everyday use, costumer service always spot on. Reviewed on: 3rd April 2021

Metro Bank is the best !

The staff are always patient and kind even when I have lost my card for the hundredth time! Reviewed on: 3rd April 2021

smart bank

Every our with your money ! Open we are off. Reviewed on: 3rd April 2021

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