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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Convenience and Customer Service

Metrobank provides an amazing service both online and in-branch. The mobile application and the online banking platform are very easy to use with many features which can help people with different needs of their accounts. Reviewed on: 3rd April 2021

I have recommended Metro Bank to everyone I know, they are refreshing and different from all the other Banks.

I have never been disappointed when visiting or dealing with Metro Bank, the staff and the customer service has always been the very best. Reviewed on: 3rd April 2021

Happy with Metro Bank never had problem with them

I have been with Metro for over 4years now never had problem with them, lovely staff in the branches, mobile banking got everything for easy everyday use, costumer service always spot on. Reviewed on: 3rd April 2021

Metro Bank is the best !

The staff are always patient and kind even when I have lost my card for the hundredth time! Reviewed on: 3rd April 2021

smart bank

Every our with your money ! Open we are off. Reviewed on: 3rd April 2021

I love this bank

Metro has never let me down people are polite and always get me through the stuff I need Reviewed on: 3rd April 2021

Amazing bank!

Customer service is outstanding. Online banking made easy and just a generally great bank to bank with. Reviewed on: 3rd April 2021

Excellent

Fast and easy to deal good customer service very helpful Reviewed on: 3rd April 2021

Best Banking service ever

Land-breaking service all round. This is how banks should operate. Reviewed on: 3rd April 2021

Best Bank Ever

I have been banking for 45 years and this is clearly the best. The in-branch service is nothing short of exceptional! Reviewed on: 3rd April 2021

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