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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10569 reviews)

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4.86

Based on 10,569 reviews, last reviewed 16th Apr 2025

900% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Metro bank I love metro bank I have been a customer since I was 11 years old they are a great financial institution but over the last year they have removed some... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10569)

Fantastic service and great staff

I've always had superb service from Metrobank both inshore and online. My local branch Staff at Staines are all really friendly and helpful Reviewed on: 2nd April 2021

Definitely recommend

My first bank account in the UK was in MetroBank, lovely customer services and everything just perfect! Reviewed on: 2nd April 2021

Very easy

Very easy to use not complicated at all and just good in general Reviewed on: 2nd April 2021

Best bank in history

I love how you can bring your dog in and the staff are just A* plus you get a nice warm welcoming every time Reviewed on: 2nd April 2021

Best customer service

Metro bank has always been able to resolve my issues in just a few minutes and the customer service team is always polite, helpful and friendly. Reviewed on: 2nd April 2021

Best bank!

This is by far the best bank in the country by an absolute Mile so friendly so helpful and such a nice store! Reviewed on: 2nd April 2021

Simply the best

The best bank on the high street with amazing customer service. Staff always available to help and with the right knowledge and thorough professionalism. Open on Sundays is a big plus and the longer closing and opening times as compared to other banks is a big plus for people doing jobs Monday - Friday 9 am - 5 pm. Thank you very much Metro Bank Reviewed on: 2nd April 2021

Joined today

Secured and and easy to apply for. So far I’m loving my choice with Metrobank Reviewed on: 2nd April 2021

Current account review

I recently started a current account with metro bank. I can only give positive feedback on you guys as a bank. Every time I come into a branch everything is so simple and easy to do and also very fast. Would 100% recommend to anyone who hasn’t started an account with you. Reviewed on: 2nd April 2021

best bank

Glad I could call them and I actually get a call back regarding my queries promptly despite the challenge with covid and yes the only bank that opens 7 days a week you cant beat that Reviewed on: 2nd April 2021

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