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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing bank!

Customer service is outstanding. Online banking made easy and just a generally great bank to bank with. Reviewed on: 3rd April 2021

Excellent

Fast and easy to deal good customer service very helpful Reviewed on: 3rd April 2021

Best Banking service ever

Land-breaking service all round. This is how banks should operate. Reviewed on: 3rd April 2021

Best Bank Ever

I have been banking for 45 years and this is clearly the best. The in-branch service is nothing short of exceptional! Reviewed on: 3rd April 2021

Reliable and efficient

Havin banked with a High Street Bank fo 40 years and finding it increasingly difficult to do seamless transactions, I chose to start banking with Metro Bank and never had a reason to complain since joining. I'm so satisfied with every every transaction that I would recommend it without any hesitation. Reviewed on: 3rd April 2021

Current account

I am really pleased to have account in Metro bank. I can use it all over the world with no charges which is a big plus for me because i travel a lot. I love it! Highly recommended Reviewed on: 3rd April 2021

Quick and easy responses, they are always here to help and always answer the phone no matter the time. They give out such positive vibes over the phone!

I really enjoy banking with metro bank for the sake of the service for customer service being very quick and helpful. Generally they are an amazing simple bank and I have been with them for 4 years and they was 4 successful years. Reviewed on: 3rd April 2021

Fantastic service and great staff

I've always had superb service from Metrobank both inshore and online. My local branch Staff at Staines are all really friendly and helpful Reviewed on: 2nd April 2021

Definitely recommend

My first bank account in the UK was in MetroBank, lovely customer services and everything just perfect! Reviewed on: 2nd April 2021

Very easy

Very easy to use not complicated at all and just good in general Reviewed on: 2nd April 2021

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