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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10569 reviews)

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4.86

Based on 10,569 reviews, last reviewed 16th Apr 2025

900% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Metro bank I love metro bank I have been a customer since I was 11 years old they are a great financial institution but over the last year they have removed some... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10569)

Slick operation

What a brilliant operation. Works so easily Reviewed on: 2nd April 2021

Easy banking anytime, any hour, anywhere :)

I like Metro bank because you can always find an answer to any of your problems. On the phone or in site the staff is fully professional and more then helpful. Reviewed on: 2nd April 2021

Always heart of customer.

The customer service is excellent in any branch of the UK and always helpful via phone and in branch. It's useful for transactions in and out of Europe without any commission. I recommend Metro bank to anyone living in Europe and the UK. Reviewed on: 2nd April 2021

Love Metro Bank

I love Metro Bank customer service and that they have branches, which are not only very welcoming, they open at convenient times. Reviewed on: 2nd April 2021

Just very simple

Really neat and easy to use interface Reviewed on: 2nd April 2021

Good customer service

They have better customer service than others Reviewed on: 2nd April 2021

Amazing

I love the product and the way it works. I think it’s easy to use and the internet banking it great to use Reviewed on: 2nd April 2021

Customer service every other company should aspire to.

I got my first bank account at another bank when I was a child and I considered banks to be tedious and hard to understand. When I turned 18 I opened my own current account at MetroBank and they were so calm, happy, helpful and, responsible that I have never awkward or embarassed to ask questions. My younger siblings all got an account at Metrobank without anyone having to encourage them because whenever they would happen to visit with me they would feel the friendliness for themselves. Reviewed on: 2nd April 2021

Really flexible bank really good fast and straight up forward

The employees are absolutely outstanding kind smart and really good in what they are doing Reviewed on: 2nd April 2021

Great

Great bank and service ! I would recommend for everyone Reviewed on: 2nd April 2021

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