Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Quick and easy responses, they are always here to help and always answer the phone no matter the time. They give out such positive vibes over the phone!

I really enjoy banking with metro bank for the sake of the service for customer service being very quick and helpful. Generally they are an amazing simple bank and I have been with them for 4 years and they was 4 successful years. Reviewed on: 3rd April 2021

Fantastic service and great staff

I've always had superb service from Metrobank both inshore and online. My local branch Staff at Staines are all really friendly and helpful Reviewed on: 2nd April 2021

Definitely recommend

My first bank account in the UK was in MetroBank, lovely customer services and everything just perfect! Reviewed on: 2nd April 2021

Very easy

Very easy to use not complicated at all and just good in general Reviewed on: 2nd April 2021

Best bank in history

I love how you can bring your dog in and the staff are just A* plus you get a nice warm welcoming every time Reviewed on: 2nd April 2021

Best customer service

Metro bank has always been able to resolve my issues in just a few minutes and the customer service team is always polite, helpful and friendly. Reviewed on: 2nd April 2021

Best bank!

This is by far the best bank in the country by an absolute Mile so friendly so helpful and such a nice store! Reviewed on: 2nd April 2021

Simply the best

The best bank on the high street with amazing customer service. Staff always available to help and with the right knowledge and thorough professionalism. Open on Sundays is a big plus and the longer closing and opening times as compared to other banks is a big plus for people doing jobs Monday - Friday 9 am - 5 pm. Thank you very much Metro Bank Reviewed on: 2nd April 2021

Joined today

Secured and and easy to apply for. So far I’m loving my choice with Metrobank Reviewed on: 2nd April 2021

Current account review

I recently started a current account with metro bank. I can only give positive feedback on you guys as a bank. Every time I come into a branch everything is so simple and easy to do and also very fast. Would 100% recommend to anyone who hasn’t started an account with you. Reviewed on: 2nd April 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Cynergy Bank 4.24 from 15 reviews
Premier bank account
from HSBC 3.69 from 87 reviews
Day2Day Current Account
from The Cumberland 4.45 from 19 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub