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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank in history

I love how you can bring your dog in and the staff are just A* plus you get a nice warm welcoming every time Reviewed on: 2nd April 2021

Best customer service

Metro bank has always been able to resolve my issues in just a few minutes and the customer service team is always polite, helpful and friendly. Reviewed on: 2nd April 2021

Best bank!

This is by far the best bank in the country by an absolute Mile so friendly so helpful and such a nice store! Reviewed on: 2nd April 2021

Simply the best

The best bank on the high street with amazing customer service. Staff always available to help and with the right knowledge and thorough professionalism. Open on Sundays is a big plus and the longer closing and opening times as compared to other banks is a big plus for people doing jobs Monday - Friday 9 am - 5 pm. Thank you very much Metro Bank Reviewed on: 2nd April 2021

Joined today

Secured and and easy to apply for. So far I’m loving my choice with Metrobank Reviewed on: 2nd April 2021

Current account review

I recently started a current account with metro bank. I can only give positive feedback on you guys as a bank. Every time I come into a branch everything is so simple and easy to do and also very fast. Would 100% recommend to anyone who hasn’t started an account with you. Reviewed on: 2nd April 2021

best bank

Glad I could call them and I actually get a call back regarding my queries promptly despite the challenge with covid and yes the only bank that opens 7 days a week you cant beat that Reviewed on: 2nd April 2021

Slick operation

What a brilliant operation. Works so easily Reviewed on: 2nd April 2021

Easy banking anytime, any hour, anywhere :)

I like Metro bank because you can always find an answer to any of your problems. On the phone or in site the staff is fully professional and more then helpful. Reviewed on: 2nd April 2021

Always heart of customer.

The customer service is excellent in any branch of the UK and always helpful via phone and in branch. It's useful for transactions in and out of Europe without any commission. I recommend Metro bank to anyone living in Europe and the UK. Reviewed on: 2nd April 2021

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