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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Always heart of customer.

The customer service is excellent in any branch of the UK and always helpful via phone and in branch. It's useful for transactions in and out of Europe without any commission. I recommend Metro bank to anyone living in Europe and the UK. Reviewed on: 2nd April 2021

Love Metro Bank

I love Metro Bank customer service and that they have branches, which are not only very welcoming, they open at convenient times. Reviewed on: 2nd April 2021

Just very simple

Really neat and easy to use interface Reviewed on: 2nd April 2021

Good customer service

They have better customer service than others Reviewed on: 2nd April 2021

Amazing

I love the product and the way it works. I think it’s easy to use and the internet banking it great to use Reviewed on: 2nd April 2021

Customer service every other company should aspire to.

I got my first bank account at another bank when I was a child and I considered banks to be tedious and hard to understand. When I turned 18 I opened my own current account at MetroBank and they were so calm, happy, helpful and, responsible that I have never awkward or embarassed to ask questions. My younger siblings all got an account at Metrobank without anyone having to encourage them because whenever they would happen to visit with me they would feel the friendliness for themselves. Reviewed on: 2nd April 2021

Really flexible bank really good fast and straight up forward

The employees are absolutely outstanding kind smart and really good in what they are doing Reviewed on: 2nd April 2021

Great

Great bank and service ! I would recommend for everyone Reviewed on: 2nd April 2021

Best bank I've used

they always resolve issues fast, helpful, friendly, absolutely love them Reviewed on: 2nd April 2021

Better than the bank I was with before.

Can I really say any more than what the title of this review says? There's so much I can say about Metro Bank that I'd bore people to tears. Reviewed on: 2nd April 2021

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