Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

best bank

Glad I could call them and I actually get a call back regarding my queries promptly despite the challenge with covid and yes the only bank that opens 7 days a week you cant beat that Reviewed on: 2nd April 2021

Slick operation

What a brilliant operation. Works so easily Reviewed on: 2nd April 2021

Easy banking anytime, any hour, anywhere :)

I like Metro bank because you can always find an answer to any of your problems. On the phone or in site the staff is fully professional and more then helpful. Reviewed on: 2nd April 2021

Always heart of customer.

The customer service is excellent in any branch of the UK and always helpful via phone and in branch. It's useful for transactions in and out of Europe without any commission. I recommend Metro bank to anyone living in Europe and the UK. Reviewed on: 2nd April 2021

Love Metro Bank

I love Metro Bank customer service and that they have branches, which are not only very welcoming, they open at convenient times. Reviewed on: 2nd April 2021

Just very simple

Really neat and easy to use interface Reviewed on: 2nd April 2021

Good customer service

They have better customer service than others Reviewed on: 2nd April 2021

Amazing

I love the product and the way it works. I think it’s easy to use and the internet banking it great to use Reviewed on: 2nd April 2021

Customer service every other company should aspire to.

I got my first bank account at another bank when I was a child and I considered banks to be tedious and hard to understand. When I turned 18 I opened my own current account at MetroBank and they were so calm, happy, helpful and, responsible that I have never awkward or embarassed to ask questions. My younger siblings all got an account at Metrobank without anyone having to encourage them because whenever they would happen to visit with me they would feel the friendliness for themselves. Reviewed on: 2nd April 2021

Really flexible bank really good fast and straight up forward

The employees are absolutely outstanding kind smart and really good in what they are doing Reviewed on: 2nd April 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Citibank 3.18 from 10 reviews
Current Account
from Norwich and Peterborough Building Society 3.77 from 8 reviews
Reward current account
from Halifax 4.45 from 205 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub