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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Customer service every other company should aspire to.

I got my first bank account at another bank when I was a child and I considered banks to be tedious and hard to understand. When I turned 18 I opened my own current account at MetroBank and they were so calm, happy, helpful and, responsible that I have never awkward or embarassed to ask questions. My younger siblings all got an account at Metrobank without anyone having to encourage them because whenever they would happen to visit with me they would feel the friendliness for themselves. Reviewed on: 2nd April 2021

Really flexible bank really good fast and straight up forward

The employees are absolutely outstanding kind smart and really good in what they are doing Reviewed on: 2nd April 2021

Great

Great bank and service ! I would recommend for everyone Reviewed on: 2nd April 2021

Best bank I've used

they always resolve issues fast, helpful, friendly, absolutely love them Reviewed on: 2nd April 2021

Better than the bank I was with before.

Can I really say any more than what the title of this review says? There's so much I can say about Metro Bank that I'd bore people to tears. Reviewed on: 2nd April 2021

truly just brilliant

online banking is smooth and easy with plenty security precautions. In bank banking is always such a welcoming and lovely experience no matter the store. everyone is always so polite, helpful and on hand to help with anything and point you in the right direction to get your needs dealt with nice and quick. Reviewed on: 2nd April 2021

What do I want from my bank

A bank that's open when I need them A friendly face A pleasant space Accounts that are simple And definitely free Good advice when I need it When they are wrong they say sorry So I don't have to worry A perfect bank run just for ME Reviewed on: 2nd April 2021

Easy to use

No fees, easy to use current account with the addition of free transactions in Europe and easy to manage on a good app. Reviewed on: 2nd April 2021

A bank that really understands customer service

I knew nothing about Metro until they opened locally in Enfield. I transferred because they don't charge a % for foreign transactions and have been very pleased since with the customer service in the branch and how good their app is. Highly recommended Reviewed on: 2nd April 2021

Brilliant bank way

I would lover to say how friendly and knowledgable the staff are and only one I know that opens Sunday just in case you are busy in weekdays world class service Reviewed on: 2nd April 2021

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