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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great

Great bank and service ! I would recommend for everyone Reviewed on: 2nd April 2021

Best bank I've used

they always resolve issues fast, helpful, friendly, absolutely love them Reviewed on: 2nd April 2021

Better than the bank I was with before.

Can I really say any more than what the title of this review says? There's so much I can say about Metro Bank that I'd bore people to tears. Reviewed on: 2nd April 2021

truly just brilliant

online banking is smooth and easy with plenty security precautions. In bank banking is always such a welcoming and lovely experience no matter the store. everyone is always so polite, helpful and on hand to help with anything and point you in the right direction to get your needs dealt with nice and quick. Reviewed on: 2nd April 2021

What do I want from my bank

A bank that's open when I need them A friendly face A pleasant space Accounts that are simple And definitely free Good advice when I need it When they are wrong they say sorry So I don't have to worry A perfect bank run just for ME Reviewed on: 2nd April 2021

Easy to use

No fees, easy to use current account with the addition of free transactions in Europe and easy to manage on a good app. Reviewed on: 2nd April 2021

A bank that really understands customer service

I knew nothing about Metro until they opened locally in Enfield. I transferred because they don't charge a % for foreign transactions and have been very pleased since with the customer service in the branch and how good their app is. Highly recommended Reviewed on: 2nd April 2021

Brilliant bank way

I would lover to say how friendly and knowledgable the staff are and only one I know that opens Sunday just in case you are busy in weekdays world class service Reviewed on: 2nd April 2021

Great Bank for Whole Family

I wanted to set up back accounts for my children. I was finding it difficult to do this with the other high street banks. Once we walked into Metro Bank - everything was different. I was able to set up my own account and three accounts for the children - of varying ages. We were all issued debit cards on the spot and walked through access to the online banking features. As the children have grown older, they have been able to independently walk into a branch of Metro Bank to make changes, deposits and update their accounts - on the spot - in other words - quickly and effectively. Their accounts have grown and been adapted with them. The customer service is exemplary. We are happy customers. Reviewed on: 2nd April 2021

Excellent

Great account with no flashy incentives just great service Reviewed on: 2nd April 2021

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