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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Customer service

Absolutely brilliant. Staff can't do enough for you. Amazing service Reviewed on: 28th March 2021

Great Bank

Always receive excellent service. Nothing is too much trouble. Always get a full explanation and have never been pressured to take on new services. Highly recommend the bank. Reviewed on: 28th March 2021

I recommend Metro Bank for everyone ,I trust this Bank

I prefer this Bank because you can used Any time because open seven days a week And staff very friendly Reviewed on: 28th March 2021

Good customer service.

Convenient working hours. Online account is easy to operate. Reviewed on: 28th March 2021

A pleasant bank

I have been banking with Metro Bank since 2015 and I have had a great experience with them each year. It is rare that I have issues with this bank but if I do, then the issue is sorted quickly and efficiently. Friendly customer service always in store (Romford) and over the phone. Reviewed on: 28th March 2021

very good bank!

everything smooth! very good for money exchange abroad Reviewed on: 28th March 2021

Amazing!

The few times I have problems with Metro, they fix it within the day! Best customer serivice! Reviewed on: 28th March 2021

Efficient and Friendly

I have been impressed by the high quality of service of the Metro banking facility. Both in the branches and online, I have always received optimal service. Thank you! Reviewed on: 28th March 2021

Very good service

I am happy with this bank, opening time suites me well. Reviewed on: 28th March 2021

Absolutely incredible experience!

Metrobank is seriously the best physical bank in the UK. Fast and quality service, great apps and very good phone customer support! Reviewed on: 28th March 2021

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