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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best Bank out there....

When I went into branch to open my account, I was so amazed that I received my card straight away like other banks which you have to wait to receive in the post. It was a great start!! Reviewed on: 22nd March 2021

Top Quality

Fantastic team in my local branch, nothing is to much trouble and they will go the extra mile to help Reviewed on: 22nd March 2021

Friendly and helpful

Friendly and helpful service. Good app and online banking services. Reviewed on: 22nd March 2021

Calm collective customer service

I have been banking with Metro bank since I have needed a bank as a teenager, I have loved everything about it as it's so easy flowing and calm whenever you need any help. Reviewed on: 22nd March 2021

Friendly Bank

The best accessible high street bank in UK Reviewed on: 22nd March 2021

Outstanding services overall

I have been with several banks in the past and in my opinion metro bank is one of the best in the banking industry. Reviewed on: 22nd March 2021

Good efficient service

Mertro Bank (Newbury is our branch) provide an excellent service as well as an atmosphere that is friendly and unintimidating. We also love the magic money machine (even though I am70 years old) Reviewed on: 22nd March 2021

Down-to-earth good service

People in the Maidstone branch look happy to be working there, and listen to me carefully. Reviewed on: 22nd March 2021

Great bank

Lovely and helpful personal, easy app, great opening hours Reviewed on: 22nd March 2021

i am so contented

favorite bank. always easy to help me. thank you Reviewed on: 22nd March 2021

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