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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Outstanding services overall

I have been with several banks in the past and in my opinion metro bank is one of the best in the banking industry. Reviewed on: 22nd March 2021

Good efficient service

Mertro Bank (Newbury is our branch) provide an excellent service as well as an atmosphere that is friendly and unintimidating. We also love the magic money machine (even though I am70 years old) Reviewed on: 22nd March 2021

Down-to-earth good service

People in the Maidstone branch look happy to be working there, and listen to me carefully. Reviewed on: 22nd March 2021

Great bank

Lovely and helpful personal, easy app, great opening hours Reviewed on: 22nd March 2021

i am so contented

favorite bank. always easy to help me. thank you Reviewed on: 22nd March 2021

efficient

it covers all the ground you need with no headache Reviewed on: 22nd March 2021

Very helpful face to face service

Metro Bank still provides convenient face to face service and friendly branches. This is why I opened an account with them. They still have good face to face banking and aren't pushing you to do everything online, by getting rid of cashiers and closing branches like some other shorted sighted big banks are doing. Reviewed on: 22nd March 2021

Easy access to your account with amazing opening time

With lockdown metro bank Has made it really easy for costumer still to access their acount with the extra opening times on Saturday and with a drive thou it’s even more easier and save a lot of time for customers. Staff are amazing in answering all enquiry in time and are really kind and helpful. They tend to come to a customer straight away once entering a branch it feels good to know that every customer is important to them and with the lovely smile asking and saying hello how are you and how can we help you today makes a world of a difference to your day. Over all I feel it’s an amazing bank with making every customer as important to another. Reviewed on: 22nd March 2021

Metro bank service

The service of this bank Is incredible, open 7 days, no charge when you withdraw Money in the europe and minimum fee when you send Money outside uk Reviewed on: 22nd March 2021

Simple straightforward banking

Very easy to open account and online interface works really well Reviewed on: 22nd March 2021

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