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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

I'm sorry I am dyslexic

I'm sorry I am dyslexic many thanks Reviewed on: 23rd March 2021

Amazing bank

I have been with Metro Bank for over 4 years now and they have been an excellent bank. All payment disputes I’ve had, have been sorted out very swiftly Reviewed on: 23rd March 2021

Easy access then other banks

Find it really easy to use and happy I found one finally Reviewed on: 23rd March 2021

My banking experience

Love my banking experience so easy to use and customer service is amazing Reviewed on: 23rd March 2021

New approach to a banking system

Great bank, been with over 10 years, great staff, always stylish interiors and highest quality services. Setting highest standards and a great example for other banks. Thank you! My Metro Bank MasterCard has always been there for me when I needed it and had it since day one! Reviewed on: 22nd March 2021

Leak of professionalism

Very rude the Metro Bank workers. It’s nearly half a year since I ask them to stop the acces of people who still money from my account, but they just ignoring me and don’t do anything to sort out the problem. At the end just keep delaying and lies. What is so bad is the fact that after I ask them to block the fraud and give me a new card, they passed the new card details to the guys that ripping my account... Reviewed on: 22nd March 2021

Exceptional service

Open longer than any high street bank with excellent service Reviewed on: 22nd March 2021

A Bank that I'd recommend to anyone!

Metro Banks seems to always do everything right! It is such an easy and unique bank to use. The online banking app is modern and works well with no Issues, and whenever you visist the bank the atmosphere is nice and the people are friendly. An excellent and highly recommended bank! Reviewed on: 22nd March 2021

Best Bank out there....

When I went into branch to open my account, I was so amazed that I received my card straight away like other banks which you have to wait to receive in the post. It was a great start!! Reviewed on: 22nd March 2021

Top Quality

Fantastic team in my local branch, nothing is to much trouble and they will go the extra mile to help Reviewed on: 22nd March 2021

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