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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent Customer service

Metrobank is a wonderful bank it is opened throughout the year , we are most banks aren’t. Whenever I have had a problem online or in person they have been very proactive very friendly and that’s what I think they have an excellent customer service they are always friendly and willing to Help Reviewed on: 23rd March 2021

Best

Best costumers service and opening hours! Reviewed on: 23rd March 2021

Metro Bank

Always on hand to help with any issues and help to sort them super quick Reviewed on: 23rd March 2021

Great service

They offer various service that other banks don't like safe deposit box, they are always trying their best to give the best and quick service possible. Reviewed on: 23rd March 2021

Always smiling staff and very helpful

Whenever you go to a branch, the staff receive you with a smile, happy to help, and make the visit a nice experience every time. Reviewed on: 23rd March 2021

Best high Street bank

I think customer service alone makes metro stand out you are never on hold for long if you call up if you walk in your delt with swiftly I have savings current standed and just opening a business account with them would never go anywhere else Reviewed on: 23rd March 2021

Amazing bank

Amazing bank Never had a problem, always helpful when you go into a branch or over the phone. Whenever i had an issue is gets resolved straight away. Would highly recommend Reviewed on: 23rd March 2021

Help

Very nice friendly and helpful staff, they answer the phone quickly Reviewed on: 23rd March 2021

It's the best bank from UK

It's the best bank from from Uk,the best service 24 hours by 24 Reviewed on: 23rd March 2021

The best bank that I ever use

There is no taxes on all most everything, fast execution and best support. Reviewed on: 23rd March 2021

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