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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Fantastic

5
Everything they do is brilliant Reviewed on: 19th March 2021
Leah's avatar
Leah

I've been 5 years so far with Metro Bank and never been happier

5
Whenever i'm using Metro Bank services every time is spot on keep the good job guys. Reviewed on: 19th March 2021
Simeon Dzhukanov's avatar
Simeon Dzhukanov

This bank is really good with customer services more than anyone

5
Intuitive, simple ,secure it us just a reliable back to be with Reviewed on: 19th March 2021
matazamon@gmail.com's avatar
[email protected]

Excellent service

5
Metro Bank give excellent service, branches open at times that are convenient for me and a website that is secure, easy and simple to use and very clear Reviewed on: 19th March 2021
Jeremy's avatar
Jeremy

Long live Metro!!

5
Been a customer with 3 different Banks over the last 15 years and I join metro 4 years ago. its been a pleasure to use their services. Reviewed on: 19th March 2021
alain's avatar
alain

Great

5
Very good bank, never had any issues and if I have they are quick to deal with them. Very welcoming bank. Reviewed on: 19th March 2021
Mark's avatar
Mark

Amazing service

5
Banking with metro bank is hassle free. I love to do operations with metro bank due to their excellent customer service and amazing services they got for customer needs. Reviewed on: 19th March 2021
Jay's avatar
Jay

No openbanking

4
Good experience at the beginning with Metro Bank but now none of my apps can connect to the bank account using API so I decided to move all my transactions away from the account. Almost all my transaction on the debit card are declined every time I'm transferring a large account, even if the multi-factor screen code has been inserted correctly. Not anymore a modern bank according to me. Reviewed on: 18th March 2021
TheReviewer's avatar
TheReviewer

Great

5
Metro bank is perfect from all side , really great bank very useful, it’s different from other banks Reviewed on: 18th March 2021
Kulwant singh's avatar
Kulwant singh

Absolutely amazing team of people who know how to fix everything

5
Metro Bank always dealt with everything when I was in need of explanation and had problems with my bank account. They do treated me each time with the smile and made me feel comfortable. Over 20 of my closest friends opened an account already after me recommending Metro Bank to them and I will never stop telling people how great they are and how happy I am to do banking with them. Reviewed on: 18th March 2021
Michal's avatar
Michal

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