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Metro Bank: Current account reviews

Name: Current account
Rating: 4.791727536838776666 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Always timely updates

It's as though the bank knows me all through. I am updated and advised by them on the fly! I just love it. Reviewed on: 18th March 2021

hassle free banking

simply a pleasure to have them handle my money. Reviewed on: 18th March 2021

excellent banking

Metro is one of the best bank ive used in uk,A plus very good customer service,excellent bank. Reviewed on: 18th March 2021

Excellent

Very considerate banking.excellent customer service Reviewed on: 18th March 2021

Bank for all people

Best customer care services and when you get any challenge they are quick to assist you. Reviewed on: 18th March 2021

Customer at the heart of the service

Held current and savings accounts with them now for 3 years and can not fault their service. Hassle free and very customer focused Reviewed on: 18th March 2021

Amazing Bank

I was absolutely blown away by the customer service at Metro Crawley, Nothing was too much trouble, a real breath of fresh air. Even pet friendly, I am so happy we went with this bank, LA was amazing thank you for your great customer service and making us feel welcome Reviewed on: 18th March 2021

Just the best people

Without doubt the loveliest and most helpful people. Their service, opening hours, and willingness to help is the best on the high street. Reviewed on: 18th March 2021

easy to use

Easy to deal with for my current account. The bank staff can print a debit card off in the bank which is useful and saves waiting 10-14 days like other banks. Metro (excl lockdown periods) open for longer hours during the day plus being open Sundays. Reviewed on: 18th March 2021

Good bank

Good bank but need more branches to outside London. And give some loan offers for long term customers. Reviewed on: 18th March 2021

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