Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.791727536838776666 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Efficient Courtesy

I feel really secure at Metro Bank. Their modern approach such as your picture on the teller's screen when you present your card should be universal across the banking world. Their customer attention when visiting a branch is helpful and re-assuring. You clearly matter to the bank as acustomer and it is all professional and efficient. Highly recommended. Thank you. Reviewed on: 19th March 2021

Good attitude

This bank welcomes you as a valued customer and has a good attitude to helping customers Reviewed on: 19th March 2021

Opening days and time

I love this bank because they open Monday to Sunday, opening from 8 am to 8 pm. also it's the only bank in England where you can open an account same day and collect your card and internet set up right there at the branch. I also like the fact that they employ a lot of young people. Metro is a superstar bank of the 21st century Reviewed on: 19th March 2021

Satisfaction and more

I have been banking with Metro bank for a few years and have found compared with other banks give a brilliant service at all times Reviewed on: 19th March 2021

Great!

Good customer service, easy banking and haven't had any problems at all! Reviewed on: 19th March 2021

The friendliest Bank in the world with inclusive opening hours !

This is an outstanding Bank,As soon as you enter their premises your greeted with a genuine smile and questioned courteously to ensure your seen to swiftly and your in the correct area of the bank for your financial requirements.As airline Cabin crew arriving into the Uk anytime,it’s a welcome relief to have evening and weekend opening hours . Metro bank is robust with security ,having a state of the art screening and instantly locking accounts that may have irregular activity ...outside of your normal pattern of use...this happened to me,thus providing reassurance ! Reviewed on: 19th March 2021

How banking should be

Great service every time. I lose my cards a lot and being able to get a new one same day in-store is a service I love. Reviewed on: 19th March 2021

Amazing Bank

Metro Bank has always given me amazing customer service and been very helpful. Would certainly recommend to anyone!!!! Reviewed on: 19th March 2021

You count to them

I have been a few times as a visitor and after as a client and always staff is helpful and polite. You do not feel like a stranger and thinking is just my bank but for me is a such lovely place where you can talk we a professional person and make a good decision for your future and family. kids and pets are very welcome and your money safe. Reviewed on: 19th March 2021

Good account

Great service and friendly staff Reviewed on: 19th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Allied Irish Bank - AIB 3.78 from 16 reviews
Premier current account
from Barclays 4.18 from 118 reviews
Current Account
from CAF Bank 2.39 from 61 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Fixed Rate Cash ISA
from Metro Bank 4.78 from 110 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub