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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Satisfaction and more

5
I have been banking with Metro bank for a few years and have found compared with other banks give a brilliant service at all times Reviewed on: 19th March 2021

Great!

5
Good customer service, easy banking and haven't had any problems at all! Reviewed on: 19th March 2021

The friendliest Bank in the world with inclusive opening hours !

5
This is an outstanding Bank,As soon as you enter their premises your greeted with a genuine smile and questioned courteously to ensure your seen to swiftly and your in the correct area of the bank for your financial requirements.As airline Cabin crew arriving into the Uk anytime,it’s a welcome relief to have evening and weekend opening hours . Metro bank is robust with security ,having a state of the art screening and instantly locking accounts that may have irregular activity ...outside of your normal pattern of use...this happened to me,thus providing reassurance ! Reviewed on: 19th March 2021

How banking should be

5
Great service every time. I lose my cards a lot and being able to get a new one same day in-store is a service I love. Reviewed on: 19th March 2021

Amazing Bank

5
Metro Bank has always given me amazing customer service and been very helpful. Would certainly recommend to anyone!!!! Reviewed on: 19th March 2021

You count to them

5
I have been a few times as a visitor and after as a client and always staff is helpful and polite. You do not feel like a stranger and thinking is just my bank but for me is a such lovely place where you can talk we a professional person and make a good decision for your future and family. kids and pets are very welcome and your money safe. Reviewed on: 19th March 2021

Good account

5
Great service and friendly staff Reviewed on: 19th March 2021

Fantastic

5
Everything they do is brilliant Reviewed on: 19th March 2021

I've been 5 years so far with Metro Bank and never been happier

5
Whenever i'm using Metro Bank services every time is spot on keep the good job guys. Reviewed on: 19th March 2021

This bank is really good with customer services more than anyone

5
Intuitive, simple ,secure it us just a reliable back to be with Reviewed on: 19th March 2021

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