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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Very good customer service and greats products

Always great customer services on phone and in bank. Reviewed on: 16th March 2021

Brilliant

Every little worry I had I dont have with metro Reviewed on: 16th March 2021

Wow

I’m very happy with the service Reviewed on: 16th March 2021

Amazing Bank!

It was very easy for me to set up my account and to also get help with anything regarding my current account, in store as well as online. Would definitely recommend! Reviewed on: 16th March 2021

amazing!!

Best customer service full stop!. Reviewed on: 16th March 2021

Great current account.

Easy to access online, app and in store. Straight forward and clear. Staff really helpful and great bank opening times. Reviewed on: 16th March 2021

The worlds best bank

I love being a metro bank customer as I feel that they are always there for their customer's needs. I have been with metro bank over 6 years and they have always been helpful and their customer skills are amazing always willing to go that one step further to help their customers Reviewed on: 16th March 2021

simple, clean cut

they give you a new card on the same day in-store which is amazing, not only that but the app is amazingly simple and easy to use :) Reviewed on: 16th March 2021

Fantastic service, never have any issues

Wonderful bank to bank with, around the clock customer care, the high street bank is very sleek and modern and has very welcoming staff Reviewed on: 16th March 2021

Good customer service

Every time I needed help they are always fast to attain u and they are nice to talk to good communication skills Reviewed on: 16th March 2021

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