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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Wow

I’m very happy with the service Reviewed on: 16th March 2021

Amazing Bank!

It was very easy for me to set up my account and to also get help with anything regarding my current account, in store as well as online. Would definitely recommend! Reviewed on: 16th March 2021

amazing!!

Best customer service full stop!. Reviewed on: 16th March 2021

Great current account.

Easy to access online, app and in store. Straight forward and clear. Staff really helpful and great bank opening times. Reviewed on: 16th March 2021

The worlds best bank

I love being a metro bank customer as I feel that they are always there for their customer's needs. I have been with metro bank over 6 years and they have always been helpful and their customer skills are amazing always willing to go that one step further to help their customers Reviewed on: 16th March 2021

simple, clean cut

they give you a new card on the same day in-store which is amazing, not only that but the app is amazingly simple and easy to use :) Reviewed on: 16th March 2021

Fantastic service, never have any issues

Wonderful bank to bank with, around the clock customer care, the high street bank is very sleek and modern and has very welcoming staff Reviewed on: 16th March 2021

Good customer service

Every time I needed help they are always fast to attain u and they are nice to talk to good communication skills Reviewed on: 16th March 2021

Great bank

Very friendly personel, give their customers a warm welcome and never had a problem banking with them Reviewed on: 16th March 2021

Accessible , reliable , trustworthy & helpful staff

Over the years i had had my fair share of trying to find the perfect bank for me and metro has outdone itself, I have been a card holder of metro bank since 2016 and don’t any complaints . The opening times and store locations make it easy to pop in if need be even after a long day of work & the friendly staff make me feel like my money is safe and make me feel comfortable. Reviewed on: 16th March 2021

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