Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10576)

Great current account.

Easy to access online, app and in store. Straight forward and clear. Staff really helpful and great bank opening times. Reviewed on: 16th March 2021

The worlds best bank

I love being a metro bank customer as I feel that they are always there for their customer's needs. I have been with metro bank over 6 years and they have always been helpful and their customer skills are amazing always willing to go that one step further to help their customers Reviewed on: 16th March 2021

simple, clean cut

they give you a new card on the same day in-store which is amazing, not only that but the app is amazingly simple and easy to use :) Reviewed on: 16th March 2021

Fantastic service, never have any issues

Wonderful bank to bank with, around the clock customer care, the high street bank is very sleek and modern and has very welcoming staff Reviewed on: 16th March 2021

Good customer service

Every time I needed help they are always fast to attain u and they are nice to talk to good communication skills Reviewed on: 16th March 2021

Great bank

Very friendly personel, give their customers a warm welcome and never had a problem banking with them Reviewed on: 16th March 2021

Accessible , reliable , trustworthy & helpful staff

Over the years i had had my fair share of trying to find the perfect bank for me and metro has outdone itself, I have been a card holder of metro bank since 2016 and don’t any complaints . The opening times and store locations make it easy to pop in if need be even after a long day of work & the friendly staff make me feel like my money is safe and make me feel comfortable. Reviewed on: 16th March 2021

I loved the all services

lovely places good atention and services from staff and goods Reviewed on: 16th March 2021

Outstanding Service

Ever since being told about Metro bank, I have never looked back. I was with my previous bank for over 25 years and the service attained by Metro Bank can not be compared - Metro are absolutely outstanding in all respects. I have used their customer service a number of times and have never been failed. One time of note is when IO was stuck in Germany and had lost wallet, drivers licence and anything of note. With a simple phone call, I managed to transfer some funds to my daughters German account and enjoy my holiday. The opening hours of 7 days per week, no other bank gives this service As soon as you walk in to the bank, you are offered a seat and a discussion with a follow up service 100% of times. Metro bank is everything other banks are not. I have even been out on a works do in the evening and was telling my colleagues. They bet me that I would not be able to get through to someone as it was 10pm. I called, and was speaking with a person (Not a machine) within 45 seconds. You received another 3 customers that evening. If ever a conversation turns to banking; I never fail to hold up the name of metro bank - Thank you for your service Reviewed on: 16th March 2021

Amazing bank

Metro Bank offers the best customer service. Any issues which may arise. They deal with it immediately Reviewed on: 16th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Cynergy Bank 4.48 from 3 reviews
Current account
from Weatherbys Private Bank 0.00 from 0 reviews
Current account
from Halifax 4.16 from 955 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub