Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

View other Metro Bank products

4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10581)

Great bank

Very friendly personel, give their customers a warm welcome and never had a problem banking with them Reviewed on: 16th March 2021

Accessible , reliable , trustworthy & helpful staff

Over the years i had had my fair share of trying to find the perfect bank for me and metro has outdone itself, I have been a card holder of metro bank since 2016 and don’t any complaints . The opening times and store locations make it easy to pop in if need be even after a long day of work & the friendly staff make me feel like my money is safe and make me feel comfortable. Reviewed on: 16th March 2021

I loved the all services

lovely places good atention and services from staff and goods Reviewed on: 16th March 2021

Outstanding Service

Ever since being told about Metro bank, I have never looked back. I was with my previous bank for over 25 years and the service attained by Metro Bank can not be compared - Metro are absolutely outstanding in all respects. I have used their customer service a number of times and have never been failed. One time of note is when IO was stuck in Germany and had lost wallet, drivers licence and anything of note. With a simple phone call, I managed to transfer some funds to my daughters German account and enjoy my holiday. The opening hours of 7 days per week, no other bank gives this service As soon as you walk in to the bank, you are offered a seat and a discussion with a follow up service 100% of times. Metro bank is everything other banks are not. I have even been out on a works do in the evening and was telling my colleagues. They bet me that I would not be able to get through to someone as it was 10pm. I called, and was speaking with a person (Not a machine) within 45 seconds. You received another 3 customers that evening. If ever a conversation turns to banking; I never fail to hold up the name of metro bank - Thank you for your service Reviewed on: 16th March 2021

Amazing bank

Metro Bank offers the best customer service. Any issues which may arise. They deal with it immediately Reviewed on: 16th March 2021

Amazing

Great customer service, the staff are always so helpful, friendly and polite when I go in store. Reviewed on: 16th March 2021

Great Bank

Opening times are the best especially on the weekends when the average full time 9-5 individual cannot go to the bank Monday to Friday! Reviewed on: 16th March 2021

Excellent People

MetroBank is the best bank in the country the customer service is the best I have ever seen in any bank, the look of the branch is the best I have ever seen and overall MetroBank is the best bank in the UK Reviewed on: 16th March 2021

Best bank ever

Best bank I’ve banked with always on point and deal with things quick Reviewed on: 16th March 2021

Excellent Service and Efficiency

My experience with Metro was really positive I got my current account card the same day that it was set up. The service was really good and whenever I call for something I am saved straight away without waiting in a long queue. I would recommend this to my friends because of the banks efficiency. Reviewed on: 16th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Choice Current Account
from Danske Bank UK 3.49 from 23 reviews
Current account
from Monzo 4.84 from 19431 reviews
Freedom Current Account
from Danske Bank UK 4.09 from 2 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.82 from 484 reviews
Business banking
from Metro Bank 4.79 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub