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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

great new way to bank

so fed up of conventional queues and rude bank staff - like they doing you a favour! really helpful, fantastic customer service, easy, quick banking. deserve all the business out there. and they let your dogs in!! love them, thank you metro for leading the way, and long may you reign. Reviewed on: 16th March 2021

From Holborn to Brighton

Since first store in Holborn it's products and services were miles ahead, getting card over counter without the need to wait weeks the Sunday service, cash boxes, all available to customers without the couts and co expectations.i have low income with entrepreneur hopes metro is the bank of the past 18 years there is no other Reviewed on: 16th March 2021

Helpful,friendlt banking experience

Have banked with Metro for many years and the experience has always been a positive one. The staff are always friendly, helpful and they make a good cup of tea! Reviewed on: 16th March 2021

Fantastic Customer Service

Easy access 7 days a week. Very polite personnel. Short waiting time for the assistance and directing to the right person. Instant card card printing. All of this and more make all the difference. Reviewed on: 16th March 2021

Straight forward banking with no diversions

Great Bank to deal with. Most of us do not be wish to be bothered with complex investment scenarios, long ques in the bank and on the phone , we just want a straight forward offering efficiently presented. Good, honest value for money banking Reviewed on: 16th March 2021

First Class Bank

This bank always gives excellent service both in Branch and on the Internet. Reviewed on: 16th March 2021

Breath of fresh air

Banking with Metro is so straightforward and simple. I could just 'forget' about banking issues and get on with my life. Reviewed on: 16th March 2021

Easy to use

Very friendly staffs and online banking is very easy and reliable Reviewed on: 16th March 2021

Simple and secure

Metro offer a premium quality without frills or fuss. I am looking for security in my bank and all the way from login to sending money feel safe in their systems. And the kicker is it their current account is free of charges! Reviewed on: 16th March 2021

Nice staff good and trustworthy bank definitely recommend it

Good banking always look after the customer any time anywhere Reviewed on: 16th March 2021

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