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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great bank open 7 days a week very friendly

Never have to wait long to be seen and everything is fave to face there is no plastic screens In front of you and very easy to understand on the phone also print cards why you wait and not waiting 5 days for post Reviewed on: 13th March 2021

Excellent trouble-free service

Almost nothing goes wrong, and on those rare occasions when it does, the staff are incredibly helpful and if one of them doesn't have the solution they aren't too proud to say so and get someone else onto the case. Reviewed on: 13th March 2021

Brilliant Friendly Service

Lost my card reported stolen issued new card there and then Reviewed on: 13th March 2021

Very helpful and easy to set up new accounts.

I have just joined metrobank and have found it easy and the staff extremely helpful. i would reccommend this bank to anyone. Reviewed on: 13th March 2021

Great personal service

Great personal service and free transactions in Europe is very handy Reviewed on: 13th March 2021

Best bank in UK

Opening hours are fantastic, an bank you can actually go into and see a real person. Brilliant! Friendly staff and when you do choose to go online , an excellent website. Reviewed on: 13th March 2021

Customer focussed

At last ! A bank that caters to the customer's needs, great opening hours.no more wasting your lunch break in a queue. Straightforward, no nonsense, old fashioned SERVICE Reviewed on: 13th March 2021

Great customer service open all the time

Great customer service any problems are sorted straight away. They’re open all the time so you can do you banking at anytime Reviewed on: 13th March 2021

Such an easy bank to deal with

Always very friendly in branch with great service and online always simple to use -plus I love their ethical approach and how they have been through lockdowns. Reviewed on: 13th March 2021

Good to hold but depositing is now difficult

No, that's all however I still need to add more words so fuahqjs dijdbxh ifyqooav Reviewed on: 13th March 2021

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