Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

View other Metro Bank products

4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10581)

Very easy and simple to apply

My first experience was very welcoming as staff was really helpful also very polite and easy to understand when applying for and account highly recommended to all who want to open their first account . Reviewed on: 14th March 2021

Top bank

Easy set up.top tear customer service. Reviewed on: 13th March 2021

Great account, great bank, great brand

So glad I joined Metro Bank. They are nothing but helpful every step of the way and it's so good that I can literally go into a branch out of normal office hours... even on a Sunday which is like WOW. Excellent!!! Reviewed on: 13th March 2021

I love metro bank.

Everything is so simple with them, the staff are so nice and welcoming, and they’re really professional and patient. The customer service is so amazing, plus they do not ever leave me on hold for a long time like other banks do. They help me with whatever I need help with. I can literally walk in to the bank and get a new card in under 20 minutes with no hassle. Reviewed on: 13th March 2021

Friendly Staff and Great banking

The staff in both stores and on the phone are really friendly and helpful. This is the best account I have ever had. Reviewed on: 13th March 2021

Great bank open 7 days a week very friendly

Never have to wait long to be seen and everything is fave to face there is no plastic screens In front of you and very easy to understand on the phone also print cards why you wait and not waiting 5 days for post Reviewed on: 13th March 2021

Excellent trouble-free service

Almost nothing goes wrong, and on those rare occasions when it does, the staff are incredibly helpful and if one of them doesn't have the solution they aren't too proud to say so and get someone else onto the case. Reviewed on: 13th March 2021

Brilliant Friendly Service

Lost my card reported stolen issued new card there and then Reviewed on: 13th March 2021

Very helpful and easy to set up new accounts.

I have just joined metrobank and have found it easy and the staff extremely helpful. i would reccommend this bank to anyone. Reviewed on: 13th March 2021

Great personal service

Great personal service and free transactions in Europe is very handy Reviewed on: 13th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Halifax 4.24 from 988 reviews
Graduate Current Account
from RBS 3.86 from 11 reviews
Basic current account
from Santander 4.10 from 339 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.82 from 484 reviews
Business banking
from Metro Bank 4.79 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub