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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very nice customer service.

5
The customer service for metro bank is one of the best I have experienced. Very quick and Helpfull Reviewed on: 11th March 2021
Mainul's avatar
Mainul

Amazing

5
Such a great bank and east to use service Reviewed on: 11th March 2021
mikey.alexandernov@gmail.com's avatar
[email protected]

Easy to deal with

5
A simple no frills bank, with UK customer service and simple products. Reviewed on: 11th March 2021
Harry Wilson's avatar
Harry Wilson

Fantastic service

5
I have been banking with Metro for a few years now and have recommended it to so many friends as this bank has never caused me any problems like others have. The app is easy to use and the customer service is always friendly and inviting, which is especially important when rectifying an issue. I am delighted with how easy the app is to use which makes banking so much simpler due to the current situation. Reviewed on: 11th March 2021
Jayydee Nestaa's avatar
Jayydee Nestaa

All what you need in one package

5
Love Metro bank - the customer services is amazing , and the security is top notch - would highly recommend to anyone looking to open a new bank account in the UK Reviewed on: 11th March 2021
Kriszta Barabas's avatar
Kriszta Barabas

The best bank ever

5
I just love Metro Bank. I am customer since the Bank open the first branch and I am really satisfied with their service. I have 4 years since I have moved out of London but still happy customer of Metro Bank . Highly appreciate and recommend Metro Bank. Thank you Metro Bank! Reviewed on: 11th March 2021
Cristina Ioana Matyas Sari 's avatar
Cristina Ioana Matyas Sari

Amazing

5
The staff are very friendly and efficient and the website is very clear. Reviewed on: 11th March 2021
Bethany Fleet's avatar
Bethany Fleet

Good banking.

5
the services provided are really good. i had a problem someone had used my card and they cancelled it right away. and gave new one next day. they investigated it and refunded the money. they didn't even take long.i would highly recommend it to everyone. Reviewed on: 11th March 2021
komal 's avatar
komal

My only bank, the only high street bank I use

4
Metrobank has served me well for a number of years. Convenient to apply. Easy to maintain. Reviewed on: 11th March 2021
Shaan's avatar
Shaan

An Alright Bank

2
They are a good bank however they do not always have the answers to your questions. They also have really bad waiting music for the their phone line. Also they are not really friendly when you go into the bank they always seem unhappy. Reviewed on: 11th March 2021
Joshua Newnham's avatar
Joshua Newnham

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