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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy set up

Great customer service. Always helpful staff. Reviewed on: 11th March 2021

With Metro You Cannot Go Wrong!

They are the best. They give you all the attention you deserve. Simply the best! Reviewed on: 11th March 2021

Easy Banking

A bank that I alsmost never need to visit inperson, where everything is handled quickly and efficiently over the phone and online banking is simple and fast. What's not to like? Reviewed on: 11th March 2021

The best bank

100% Metro Bank is the best bank . Customer service & staff in my branch are always amazing & helpful. Thanks Metro you’re the best Reviewed on: 11th March 2021

Absolutely the Best

Having tried many banks, we transferred to the Metro. This was the best switch we have ever made and have never regretted the move. So helpful, so friendly. I joy to bank with. Reviewed on: 11th March 2021

I like the customers service

Very friendly staff & good service Reviewed on: 11th March 2021

metro bank is good

i like banking with metro bank and find it a very good service Reviewed on: 11th March 2021

Always superb

Any time of day staff always go out of way to assist Reviewed on: 11th March 2021

Fabulous

Would be lying if I said I didn't love it Reviewed on: 11th March 2021

banking redifined

having experienced so many bad times with other banks , (ie: grumpy employees, long waiting times. unhelpful people) metro bank is total opposite. (the chelmsford branch) . when you walk in to the branch they make you welcome and each person in the branch try to make you feel welcome. love banking with these guys Reviewed on: 10th March 2021

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