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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.92 (481 reviews)

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4.92

Based on 481 reviews, last reviewed 12th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

I’ve been a customer for many years now and have had... I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank Instant Access Savings reviews (481)

Review of the Metro Bank, Instant Access Savings:

Good customer service

Metro bank have the best customer service Reviewed on: 3rd April 2023

Service Guaranteed

Always on point in serving. Great staff. Thank you all Reviewed on: 4th April 2023

Easy

Fast east access even for an idiot Reviewed on: 4th April 2023

Accessible and modern.

Young, efficient and tech savvy frontline workforce. Their app features make banking with traditional (offline banks) easy and modern. Their rates are also decent. Reviewed on: 4th April 2023

Easy peasy

Every member of staff I meet is clearly well trained, professional and above all, friendly and approachable Reviewed on: 4th April 2023

Friendly

They are friendly and prompt to attend to customer needs. Reviewed on: 4th April 2023

Always resolve any issues

As every visit I leave with my issues, and questions at the door, as they have always been resolved or answered. Met with a friendly manor and demeanour that highlights Metro customer-focused ethos. Reviewed on: 4th April 2023

Amazing everyday bank

Easy access, a great online banking user interface, and overall simple to use. It is great that I can also go to the bank on any day of the week, without worrying that they are not open. Reviewed on: 4th April 2023

happy bank

Happy staff, happy place, what more is there to say Reviewed on: 4th April 2023

Professional

Always open, professional and most helpful. Reviewed on: 4th April 2023

Amazing

When I opened my account with Metro I was coming in with expectation from other banks. These expectations were not high, but the Metro team absolutely smashed it, they were super friendly and explained everything clearly. Would recommend to all my friends and family. Reviewed on: 4th April 2023

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