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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Mettle has been a fantastic platform, I'm really gla...

5
Mettle has been a fantastic platform, I'm really glad I was introduced to it. Customer service has been very available and supportive and tax platform integration and support has been ideal. I've found this an incredibly beneficial banking platform for my small business. Reviewed on: 19th March 2026
Matt I's avatar
Matt I

Love mettle and that it gives you access to FreeAgent.

5
Love mettle and that it gives you access to FreeAgent. Marked down slightly as does not accept international payments so I have to use another business bank for the Reviewed on: 19th March 2026
Heather D's avatar
Heather D

full package including excellent customer service

5
Transferred from a rival who couldn’t offer the same level of service, I have been extremely happy with my experience and service from Mettle especially as I am relatively new to business banking Reviewed on: 19th March 2026
Robert 's avatar
Robert

Does the job perfectly

5
I'm a self-employed driving instructor and Mettle does the job perfectly for my needs - a business bank account that was simple to set up and doesn't charge fees. The included access to and integration with the FreeAgent accounting software makes the whole process of generating invoices and receiving payments really quick and easy. Reviewed on: 19th March 2026
Daisy R's avatar
Daisy R

Excellent services

5
Since I have opened my business account with mettle, they are always ready to assist and solve my problems. All the staff l have spoken or chatted with them are extremely friendly and supportive. Reviewed on: 19th March 2026
Sarudzai M's avatar
Sarudzai M

Love it!

5
My accountant recommended Mettle and it is fab. Free business account and financial software is amazing and so useful for a small business. I was previously using Monzo, which I still love, so a few more functions and insights like they provide would make it top notch! Reviewed on: 19th March 2026
Alex S's avatar
Alex S

Small business

5
Easy to use, providing all the services required to run a small business. it provides and store’s all detailed information of accounts, invoices and bank statements for all future use. Reviewed on: 19th March 2026
Adrian Jenkins's avatar
Adrian Jenkins

Gives Interest on account balance.

5
Gives Interest on account balance. The app and system are super dependable. The big winner is that the Mettle Business Account gives Interest on the Balance ( in a Savings pot ). This is the only Business Account to do so in my 25 years as a sole trader. This gives a few £100s a year for free. Reviewed on: 19th March 2026
James R's avatar
James R

Perfect for Freelancers / Small businesses

5
I have been using Mettle since the beginning. It has always been a brilliant service that does everything you would expect. The fact it also allows me to use FreeAgent for all of my accounting is a massive plus. As a Freelancer it’s great to have a bank that feels like its tailored towards me! Reviewed on: 19th March 2026
Jonny's avatar
Jonny

Very professional, great customer service always loo...

5
Very professional, great customer service always looking and checking if anyone is trying to access my account. Have great tools to protect me. Everything and more of what I want and need from my bank. Reviewed on: 19th March 2026
Jason T's avatar
Jason T

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