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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

best online account

5
a simple and easy to use account that has been great from day1 Reviewed on: 19th March 2026
stuart h's avatar
stuart h

Mettle is simple to set-up and use.

5
Mettle is simple to set-up and use. Reviewed on: 19th March 2026
Stephanie L's avatar
Stephanie L

Mettle has been a fantastic platform, I'm really gla...

5
Mettle has been a fantastic platform, I'm really glad I was introduced to it. Customer service has been very available and supportive and tax platform integration and support has been ideal. I've found this an incredibly beneficial banking platform for my small business. Reviewed on: 19th March 2026
Matt I's avatar
Matt I

Love mettle and that it gives you access to FreeAgent.

5
Love mettle and that it gives you access to FreeAgent. Marked down slightly as does not accept international payments so I have to use another business bank for the Reviewed on: 19th March 2026
Heather D's avatar
Heather D

full package including excellent customer service

5
Transferred from a rival who couldn’t offer the same level of service, I have been extremely happy with my experience and service from Mettle especially as I am relatively new to business banking Reviewed on: 19th March 2026
Robert 's avatar
Robert

Does the job perfectly

5
I'm a self-employed driving instructor and Mettle does the job perfectly for my needs - a business bank account that was simple to set up and doesn't charge fees. The included access to and integration with the FreeAgent accounting software makes the whole process of generating invoices and receiving payments really quick and easy. Reviewed on: 19th March 2026
Daisy R's avatar
Daisy R

Excellent services

5
Since I have opened my business account with mettle, they are always ready to assist and solve my problems. All the staff l have spoken or chatted with them are extremely friendly and supportive. Reviewed on: 19th March 2026
Sarudzai M's avatar
Sarudzai M

Love it!

5
My accountant recommended Mettle and it is fab. Free business account and financial software is amazing and so useful for a small business. I was previously using Monzo, which I still love, so a few more functions and insights like they provide would make it top notch! Reviewed on: 19th March 2026
Alex S's avatar
Alex S

Small business

5
Easy to use, providing all the services required to run a small business. it provides and store’s all detailed information of accounts, invoices and bank statements for all future use. Reviewed on: 19th March 2026
Adrian Jenkins's avatar
Adrian Jenkins

Gives Interest on account balance.

5
Gives Interest on account balance. The app and system are super dependable. The big winner is that the Mettle Business Account gives Interest on the Balance ( in a Savings pot ). This is the only Business Account to do so in my 25 years as a sole trader. This gives a few £100s a year for free. Reviewed on: 19th March 2026
James R's avatar
James R

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