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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Perfect Service!

5
Have had perfect service ever since joining. Now my husband also has an account Reviewed on: 18th March 2026
Carolyn B's avatar
Carolyn B

Happy so far

5
Happy so far, not had the opportunity to use all facilities yet Reviewed on: 18th March 2026
Maria M's avatar
Maria M

Customer service is the best I have had from a...

5
Customer service is the best I have had from a bank Reviewed on: 18th March 2026
Karen B's avatar
Karen B

Does what I need very well and connect seamless with...

5
Does what I need very well and connect seamless with frequent Reviewed on: 18th March 2026
MICHAEL D's avatar
MICHAEL D

Customer service great, app is great, just annoyi...

4
Customer service is great, app is great, just annoying that can’t accept international payments Reviewed on: 18th March 2026
Katy L's avatar
Katy L

Mettle simplifies everything business banking.

5
Mettle simplifies everything business banking. It's been built with business owners in mind; pots for different projects and areas of business, seamless integration with FreeAgent making accounting a tax a doddle. Mettle has saved us countless hours so that we can focus on doing the things we love and delivering for our customers. The user interface is intuitive and customer service ready to help with anything needed (which has been very little). If you're a small business owner and you're not on Mettle... what are you waiting for?! Reviewed on: 18th March 2026
Jacob M's avatar
Jacob M

It has made running my business much easier.

5
It has made running my business much easier. Great at tax time with the link to FreeAgent. I now plan ahead for large outgoings using pots, so there’s no last minute money issues. I send professional looking payment reminders to customers. I hated that job before, but it takes away any embarrassment. Reviewed on: 18th March 2026
Christine R's avatar
Christine R

It’s been an excellent experience.

5
It’s been an excellent experience. Reviewed on: 18th March 2026
Dale M's avatar
Dale M

It’s great!

5
It’s great because it’s free for me and it’s easily accessible. Reviewed on: 18th March 2026
Stephanie C's avatar
Stephanie C

Easy to use, no-nonsense app.

5
Easy to use, no-nonsense app. The pots are great, as is the API with accounting software. I don't use the transactions classification tool but I an see the benefits. Never needed customer service which is a testament initially. Reviewed on: 18th March 2026
Amos Beer's avatar
Amos Beer

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