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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,170 reviews, last reviewed 9th Apr 2026
182300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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1%

Latest highest rating:

5

Great customer service, great bank! Great customer service, great bank! Reviewed on: 9th April 2026
Laura S's avatar
Laura S

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4170)

I’ve banked with Mettle for my business for a few ye...

5
I’ve banked with Mettle for my business for a few years now and would highly recommend it, it’s so simple to use and has many benefits including accounting software. Reviewed on: 3rd February 2026
michelle 's avatar
michelle

A perfect small business bank account.

5
A perfect small business bank account, very simple to navigate the app, everything you need. I love it. Reviewed on: 3rd February 2026
Steve Sanderson's avatar
Steve Sanderson

Excellent banking experience with FreeAge...

5
Excellent banking experience especially with FreeAgent and customer service is excellent Reviewed on: 3rd February 2026
John Seale's avatar
John Seale

Easy to set up and easy to use Easy to set up and I...

5
Easy to set up and easy to use Easy to set up and I can link it to FreeAgent, to keep on top of my business accounts. Reviewed on: 3rd February 2026
Alan K's avatar
Alan K

It's simple to use and understand.

5
It's simple to use and understand. No frill, but has some smart features. I feel assured using it and there's really decent help available. Reviewed on: 3rd February 2026
Ron G's avatar
Ron G

Perfect business account

5
Easy account for me to manage and organise when keeping my books. I did not label things straight away but now I do this makes my tax returns so easy and I can manage my account. Customer support has been perfect and reliable. Called when I needed help the call was answered straight away and problem with a scammer resolved instantly. I wasn't made to feel silly and the advisor was compassionate and understanding. Reviewed on: 3rd February 2026
The Nail Garden's avatar
The Nail Garden

Excellent option for sole traders / small businesses.

5
Excellent option for sole traders / small businesses. Great that it links to FreeAgent accounting software- this significantly reduces administration and helps with end of year taxation. Reviewed on: 3rd February 2026
Scott L's avatar
Scott L

Excellent.

5
Excellent. A full business banking service with a really good app. 100% satisfied with Mettle. Reviewed on: 3rd February 2026
DJ111's avatar
DJ111

Free Self Employed Business Banking.

5
Free Self Employed Business Banking. Easy to use app, with just enough checks for transactions. Reviewed on: 3rd February 2026
nina b's avatar
nina b

I have used Mettle since starting my buisness in 2021.

5
I have used Mettle since starting my buisness in 2021. I have never had a problem as it is user friendly and so versatile. Reviewed on: 3rd February 2026
Russell L's avatar
Russell L

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