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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Customer service is the best I have had from a...

5
Customer service is the best I have had from a bank Reviewed on: 18th March 2026
Karen B's avatar
Karen B

Does what I need very well and connect seamless with...

5
Does what I need very well and connect seamless with frequent Reviewed on: 18th March 2026
MICHAEL D's avatar
MICHAEL D

Customer service great, app is great, just annoyi...

4
Customer service is great, app is great, just annoying that can’t accept international payments Reviewed on: 18th March 2026
Katy L's avatar
Katy L

Mettle simplifies everything business banking.

5
Mettle simplifies everything business banking. It's been built with business owners in mind; pots for different projects and areas of business, seamless integration with FreeAgent making accounting a tax a doddle. Mettle has saved us countless hours so that we can focus on doing the things we love and delivering for our customers. The user interface is intuitive and customer service ready to help with anything needed (which has been very little). If you're a small business owner and you're not on Mettle... what are you waiting for?! Reviewed on: 18th March 2026
Jacob M's avatar
Jacob M

It has made running my business much easier.

5
It has made running my business much easier. Great at tax time with the link to FreeAgent. I now plan ahead for large outgoings using pots, so there’s no last minute money issues. I send professional looking payment reminders to customers. I hated that job before, but it takes away any embarrassment. Reviewed on: 18th March 2026
Christine R's avatar
Christine R

It’s been an excellent experience.

5
It’s been an excellent experience. Reviewed on: 18th March 2026
Dale M's avatar
Dale M

It’s great!

5
It’s great because it’s free for me and it’s easily accessible. Reviewed on: 18th March 2026
Stephanie C's avatar
Stephanie C

Easy to use, no-nonsense app.

5
Easy to use, no-nonsense app. The pots are great, as is the API with accounting software. I don't use the transactions classification tool but I an see the benefits. Never needed customer service which is a testament initially. Reviewed on: 18th March 2026
Amos Beer's avatar
Amos Beer

Banking with Mettle has been easy

5
Banking with Mettle has been easy and I haven't experienced any problems. I can upload images of receipts or pdfs and categorise transaction from the app. The app works well on my phone. I love that I get FreeAgent with it. It's just right for my small business. Reviewed on: 18th March 2026
kirawithersjones's avatar
kirawithersjones

No business bank fees

5
No business bank fees which is crucial for small business owners. Reviewed on: 18th March 2026
EL's avatar
EL

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