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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Banking with Mettle has been easy

5
Banking with Mettle has been easy and I haven't experienced any problems. I can upload images of receipts or pdfs and categorise transaction from the app. The app works well on my phone. I love that I get FreeAgent with it. It's just right for my small business. Reviewed on: 18th March 2026

No business bank fees

5
No business bank fees which is crucial for small business owners. Reviewed on: 18th March 2026

Easy to use - customer friendly.

5
Easy to use - customer friendly. Reviewed on: 18th March 2026

Banking the way it should be!

5
Banking the way it should be. Easy, flexable and top of its class! Reviewed on: 18th March 2026

Ever since I joined Mettle it has been amazing!

5
Ever since I joined Mettle it has been amazing! Everything online and easy to manage with any issues solved so easily and hassle free. Customer service is excellent. Reviewed on: 18th March 2026

Really easy App to use.

5
Really easy App to use. Very straightforward and simple. This is not a complicated account which saves time and energy which can be used in the business Reviewed on: 18th March 2026

A simple to use platform, help is on hand 24/7 & res...

5
A simple to use platform, help is on hand 24/7 & response times are very good Reviewed on: 18th March 2026

Straightforward, easy and secure

5
Straightforward, easy and secure: it just works, and saves valuable time Reviewed on: 18th March 2026

Great for my Dog Walking Business

5
Super easy to use and keep track of my invoices and expenditures Reviewed on: 18th March 2026

Great service and communications , easy to use app

5
Great service and communications , easy to use app Reviewed on: 18th March 2026

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience. Write a review