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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very positive and safe place for my money great secu...

5
Very positive and safe place for my money great security and fraud checks and excellent customer service and support Reviewed on: 18th March 2026
Gordon Sproat's avatar
Gordon Sproat

Have been with Mettle for two years now.

5
Have been with Mettle for two years now. Any issues ive had have been resolved very quickly. Works as any business bank should. Only thing I think could be added is that Mettle isnt always recognised as a bank on some applications. Reviewed on: 18th March 2026
JB's avatar
JB

Does the job

5
Simple to understand and use for every day transactions. User friendly interface. Reviewed on: 18th March 2026
JayR's avatar
JayR

Excellent bank

5
Excellent bank, easy to use with a great dashboard. The Freeagent integration is very helpful indeed Reviewed on: 18th March 2026
Thomas 's avatar
Thomas

Mettle is the best business bank!

5
Mettle is the best business bank I’ve come across and I’ve had a few. As solo business owner that does it all, it does a great job of tracking my finances and managing cash flow. I’d recommend Mettle to anyone and everyone! Reviewed on: 18th March 2026
Jessica S's avatar
Jessica S

Non fuss, super helpful service where I can easily a...

5
Non fuss, super helpful service where I can easily access someone if I have a problem.Well done Mettle, ticked all the boxes I needed. Reviewed on: 18th March 2026
Sheena P's avatar
Sheena P

I have contacted mettle before and always get a prom...

5
I have contacted mettle before and always get a prompt and good response. I also love it's free access to free agent as this is so helpful with a small business. Reviewed on: 18th March 2026
Jonathan G's avatar
Jonathan G

All good!

5
All good! After early teething problems, it has been great since! Things also get better each year! Reviewed on: 18th March 2026
Isabel's avatar
Isabel

Easy to set up and great to have software to manage...

5
Easy to set up and great to have software to manage business Reviewed on: 18th March 2026
Julis's avatar
Julis

Great account very simple to use

5
Great account very simple to use Reviewed on: 18th March 2026
Tomade's avatar
Tomade

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