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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,137 reviews, last reviewed 8th Apr 2026
179000% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

So glad I was recommended to try Mettle! So glad I was recommended to try Mettle! Best baking provider I have ever used, straightforward and honest. Reviewed on: 8th April 2026
Kirsty L's avatar
Kirsty L

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4137)

Great bank for a tiny business

5
Great bank. As a freelancer I'm amazed about how many free services and how much support they are able to give my tiny business. The free access to freeagent is a godsent Reviewed on: 30th January 2026
Jennifer Birch's avatar
Jennifer Birch

First Class Customer service

5
Whenever I have contacted Mettle, the customer service has been first class with speedy resolutions to any issues that I may have. Reviewed on: 30th January 2026
Aaron D's avatar
Aaron D

simple, effective and clear services

5
simple, effective and clear services with the added benifit of accounting software. Reviewed on: 30th January 2026
Jane H's avatar
Jane H

Smooth and simple.

5
Seamless and very straighforward. Fantastic with it linking to freeagent, simplifies everything. Reviewed on: 30th January 2026
David g's avatar
David g

User-friendly app and effective customer service

5
I have always found the app to be user-friendly, and it's easy to move money around between my pots. Whenever I have had a problem (e.g. a recent fraudulent transaction) it has been quicky and efficiently dealt with through the chat function. Reviewed on: 30th January 2026
Claire C's avatar
Claire C

I love having an app that is easy to use on my mobil...

5
I love having an app that is easy to use on my mobile phone so that I can keep checking my balance and make payments. It is great to have it feed into my FreeAgent software. I convinced clients to go on it and it is working brilliantly for my practice. Reviewed on: 30th January 2026
LAINIEB's avatar
LAINIEB

I love using Mettle for my business.

5
I love using Mettle for my business. It is quick, easy and straight forward to use, convenient and available on my phone or tablet. You can easily lodge cash at the post office through the app which is particularly handy for me. Reviewed on: 30th January 2026
Ruth G's avatar
Ruth G

Easy to use Banking App!

5
Easy to use Banking App! I've used Mettle since i started my business in 2023. The APP is easy to use and can create different "pots" for my invoices to ensure I have enough for tax payments etc. it links to my accounting software with no issues and makes expenses very easy with the photograph and category selector facility. Customer service and the FAQ's are spot on with the majority of queries, with responses being very quick. I would recommend them to other business users. Reviewed on: 30th January 2026
Edward B's avatar
Edward B

Mettel is a great bank for startups.

5
Mettel is a great bank for startups. Really wonderful product with great customer support and integration with freeagent and others. Reviewed on: 30th January 2026
Randall R's avatar
Randall R

banking app plus Freeagent, great combination

5
banking app + free agent, great combination and value for money Reviewed on: 30th January 2026
Dinesh V's avatar
Dinesh V

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