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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4593)

Great for start up businesses.

5
Great for start up businesses. Straight forward to use. Quick and easy to set up. Great simple interface to use without stress. Great for linking to accounting software such as Free Agent. This removes a lot of hassle and stress which is always great for new business owners. Reviewed on: 18th March 2026

Family Service

5
Super friendly efficient service, a bit like chatting to your family. Mettle just get stuff done for you… Reviewed on: 18th March 2026

Very simple to use banking for a small business

5
Very simple to use banking for a small business like mine. Good app and web site. Ability to easily categorise transactions and fab link into FreeAgent is priceless Reviewed on: 18th March 2026

Well, I did not expect this level of service

5
Well, I did not expect this level of service or the extent of the control over aspects of my account. The Free Agent app is amazing and the whole system has given me much more confidence with money. It feels like something I could have used many years ago. Reviewed on: 10th March 2026

Stress free fast mobile banking app service

5
Mobile banking app provides slick and efficient service. Reviewed on: 8th March 2026

Very impressed with the move from Santander to Mettle

5
I moved our business account from Santander to Mettle after an increase in charges. I have been very impressed with the ease of using Mettle and we will soon start using the accounting software too. Reviewed on: 6th March 2026

Use your fettle and sign up for Mettle.

5
Really helpful service and easy to use. I have five fintech accounts, and Mettle is by far the best. Reviewed on: 5th March 2026

Awesome business account

5
The account fits my needs as a self employed person Reviewed on: 4th March 2026

I find Mettle super easy to use and manage my busine...

5
I find Mettle super easy to use and manage my business account Reviewed on: 1st March 2026

Great business bank account hassle free and everythi...

5
Great business bank account hassle free and everything so seamless Reviewed on: 1st March 2026

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